SmartKarrot

APRIL 3, 2023

Apply here: [link] Role: Customer Success Director Location: London, England, United Kingdom (Hybrid) Organization: ClickJobs.io As a Customer Success Director you’ll have a chance to join a highly prominent, rapidly growing SaaS cloud startup. Able to communicate clearly and persuasively in writing when writing to customers.

Customer Success 19

Customer Success Client Onboarding Retail Onboarding 19

Brooks Group

APRIL 17, 2023

Sales training also makes the customer experience better. If you have a customer on the phone or in a meeting with someone that needs to learn what they are talking about, they’ll be immediately put off, and you’ll lose their trust. Do two departments need to communicate better? There is always more to learn.

Sales Training 52

Sales Training Negotiation Sales Decision-making 52

SmartKarrot

MAY 19, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

APRIL 3, 2023

Apply here: [link] Role: Customer Success Director Location: London, England, United Kingdom (Hybrid) Organization: ClickJobs.io As a Customer Success Director you’ll have a chance to join a highly prominent, rapidly growing SaaS cloud startup. Able to communicate clearly and persuasively in writing when writing to customers.

Customer Success 15

Customer Success Client Onboarding Retail Onboarding 15

SmartKarrot

FEBRUARY 2, 2021

Understand the customer’s business, define success criteria, and build plans to exceed expectations. You will be responsible for coordinating with the site leadership team and marketing to maintain and improve customer communication materials, including site presentations, virtual tours, letters and other direct communication mediums.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

SmartKarrot

OCTOBER 6, 2023

They often work with the company’s clients and potential prospects to understand and manage them better while learning their objectives and priorities. While the ultimate goal is better customer experience, it includes a lot of hard work, attention to detail, and maneuvering.

Communication 10

Communication Insurance Onboarding Decision-making 10

SmartKarrot

JUNE 11, 2021

Advocate for the merchants internally by delivering informed, quantified feedback, especially ensuring this is clearly communicated to the product team. Coordinate with Customer Experience to ensure we’re delighting customers, so we can capture customer stories leading to referrals, testimonials, and case studies.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Assist in the development and execution of marketing strategies specific to customer needs, resources, and audiences.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

OCTOBER 30, 2020

Role: VP, Customer Success Location: New York City, NY, US Organization: Urbint As a VP of Customer Success, you will drive strategy and alignment of customer success and transformational impacts through the adoption of innovative offers combined with market-leading cloud solutions that accelerate business value for the customers.

Customer Success 10

Customer Success Cybersecurity Value Proposition Client Onboarding 10

Arpedio

MARCH 5, 2024

These solutions encompass a range of functionalities aimed at optimizing the way businesses engage with their clients, from initial onboarding to ongoing support and beyond. By centralizing communication tools within the platform, businesses can facilitate seamless interactions between account managers, clients, and internal teams.

Account Management 52

Account Management Management Client Relationships Facilitation 52

SmartKarrot

SEPTEMBER 25, 2020

Brownie Points : In fact, a Walker study found that by the end of 2020, customer experience will overtake price and product as the key brand differentiator. One of the ‘goes-without-saying’ best practices is communication. Contacting and communicating are necessary for success. Talk it out. An essential follow-up.

Onboarding 8

Onboarding Artificial Intelligence Brainstorming Client Onboarding 8

Zendesk

APRIL 1, 2022

CS Ops conducts monthly audits of customer relationship management (CRM) and contact center as a service (CCaaS) software to determine whether they’re still serving the needs of success and support teams. CS Ops needs to understand these preferences and upgrade the company’s customer success platform if necessary.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

SmartKarrot

MARCH 4, 2021

An onboarding specialist is one who makes sure the customer has the first moment of success with the product or service. A specialist who will take the customer from the signup to the ‘first success’ is an onboarding specialist. Need for a Customer Onboarding Specialist. Communication. Bottom Line.

Onboarding 19

Onboarding Client Onboarding Communication Customer Success 19

PandaDoc

MAY 8, 2023

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. Hubspot ) 61% of customers say they would defect to a competitor after just one bad experience.

Software 52

Software Software Communication Publishing 52