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Re-engaging Lost Leads: A Simple Guide

Hubspot Sales

You can monitor trigger events through a CRM (which we’ll discuss later), social media, press releases, LinkedIn, google alerts, etc. When re-engaging with lost leads, consider switching up your mode of communication. This works because leads are used to receiving communication from you in the mode you typically use. Use a CRM.

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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

Fame for accountants and professional services firms “tool for general financial research, benchmarking analysis, screening acquisition targets for your clients, client onboarding, company secretarial services and business development”. 800,000 global company profiles and 15,000 reports. Helpful for competitor analysis.

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Consultative sales 4 basic principles and just why the consultative selling process works 

PandaDoc

Customer knowledge even transfers to other areas, such as improving client onboarding. Greater customer loyalty and retention: Reps communicate and interact with customers with authenticity. At the same time, they need to look for problems that clients may not be aware of. Bespoke experiences only help to increase CSAT.

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What Is the Best Enterprise Sales Training?

Brooks Group

Sales training should teach all your employees: How to make sales calls How to negotiate with clients to find them the best deal Proposal writing Social selling Basic sales management skills Sales strategies How to close sales Client onboarding Consultative selling The above skills are just the basics.

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Cultivate a cross-selling culture

Red Star Kim

This included improving internal communication and collaboration as well as motivation to devote time to internal and external referrals: cultivate a cross-selling culture. Internal communication – Why, how and what (kimtasso.com). And a key theme is on culture change. They need to be focused.

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Jun 11 – Customer Success Jobs

SmartKarrot

Deliver client training and seminars MeasuredU client education curriculum. Provide and interpret marketing performance reviews for clients. Design and interpret in-market experiments across addressable media channels. Provide optimization insights and budget recommendations to turn insights into client value.

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How to raise your account management game (part one), with Jenny Plant

Account Management Skills

So maybe you can suggest an improved client onboarding process, because you’ve been through so many now and you know where the holes are. So, for example, if you’re working in a social media agency, for example, what are the hot new channels? And how could they benefit your client’s business?