DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. They must also collaborate with marketing, sales, and product development teams to ensure that their clients receive the best possible service and support.

Key Account Management 52

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Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Warwick Brown // Account Manager Tips.

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SmartKarrot

NOVEMBER 30, 2023

One common challenge is the transition of key decision-makers during the sales process. Pragya stressed the importance of maintaining communication with stakeholders, ensuring that both the decision-makers and end-users understand the product’s purpose and value.

Management 10

Management Stakeholders Value Proposition Onboarding 10

SmartKarrot

NOVEMBER 11, 2020

Serve as the technical point of contact for new Enterprise and Professional account setups. Serve as the technical point of contact for new Enterprise and Professional account setups. Lead the onboarding process by translating the client’s visual requirements to our production team and system, and handle client systems training.

Customer Success 10

Customer Success Onboarding Key Account Management Government 10

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. – how to avoid client churn.

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DemandFarm

MAY 13, 2024

Key account managers must foster strong relations with their clients, especially high-value ones, to ensure retention. Enhance communication : Personalized communication is key to understanding and meeting customer needs. Poor customer service can also contribute to churn. How can a KAM tool help?

Account Planning 52

Account Planning Key Account Management Client Relationships Communication 52

Arpedio

JUNE 22, 2022

Relationship Mapping, also known as Customer Relationship Mapping, Relationship Management, or Stakeholder Management is a way of mapping B2B relationships between large organizations. It can be a complex task, as large enterprises often involve multiple stakeholders in a buying decision.

Stakeholders 52

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SmartKarrot

MARCH 7, 2024

In the ever-evolving landscape of customer success and key account management, the significance of relationship building remains paramount. The Fundamentals of Relationship Building Be Intentional Approaching client relationships with intentionality is a key starting point.

Key Account Management 10

Key Account Management Client Relationships Account Management Stakeholders 10

Arpedio

JANUARY 11, 2023

What Is an Account Manager? Behind every strong sales team stands an effective key account manager. It’s his or her job to keep a cool overview and pull the right strings to maintain healthy and beneficial relationships that last. Process of Managing the Accounts for Business.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

NOVEMBER 9, 2022

This is where account 360 comes into the picture. Finding the time to dedicate to key account planning is one of the biggest issues for key account managers and strategic planning executives alike. But, before we look at the template, it is important to understand the concept of account planning.

Account Planning 10

Account Planning Key Account Management Account Management Client Relationships 10

SmartKarrot

OCTOBER 26, 2022

However, far too often, companies do not have a set process in place for developing these crucial client relationships. Implementing a comprehensive account management program is the greatest approach to preventing an expensive breakup with your most valuable clients. Like what you are reading? contact-form-7].

Account Management 11

Account Management B2B Management Advertising 11