Account Management Skills

NOVEMBER 7, 2022

If you are working with a client that’s a publicly traded company, then you can also download the transcripts from the investors’ meetings that happen on a quarterly basis. And that gives you a really good starting point for a matrix, which can be a tool for identifying where your client’s growth strategy lies.

Account Management 52

Account Management Management Suppliers Meetings 52

SmartKarrot

OCTOBER 14, 2022

Whether you have ten clients or 10,000, some will be more important to your future growth than others, and not all clients will be created equal. To increase the revenue from their most valuable client relationships, the best sales leaders design formal, quantifiable, and repeatable processes.

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

OCTOBER 11, 2022

Whether you have ten clients or 10,000, some will be more important to your future growth than others, and not all clients will be created equal. To increase the revenue from their most valuable client relationships, the best sales leaders design formal, quantifiable, and repeatable processes.

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

Account Management Skills

APRIL 20, 2021

But great account management is what transforms the relationship from a client supplier to one of a real partnership. And it was just fascinating what clients will share with you, when you really are able to ask the questions in a way that helps them to open up. Listen to what the client is actually telling you.

Account Management 52

Account Management Management Decision-making Procurement 52

Account Management Skills

DECEMBER 19, 2022

But it’s always a really great feeling and meeting those other members of the league tables. there’s my meeting list for the next few months there are the people I want to go meet, build a relationship with, and understand. Does it communicate to them who we are and what we do.

Marketing 52

Marketing Account Management Management Onboarding 52

Account Management Skills

AUGUST 7, 2023

and Fireflies.AI, which capture a transcript from a meeting that you have where you are talking to the client and the client’s talking to you. I think they don’t own their position strongly enough in general in the client relationship with respect to what they generate. 35:32 Sharon Toerek Exactly.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Nutshell

APRIL 29, 2019

Pro tip: There are ways you can hack the system to make sure you’re setting expectations that you can meet. Not only can this lead to financial losses for your business, but it can damage client relationships and blow your deliverables out of the water. Tell them it will arrive between the 4th and the 6th. Want to avoid this?

Suppliers 101

Suppliers Advertising Client Relationships Publishing 101

Account Management Skills

JUNE 5, 2023

But if we are not doing that in our prospecting phase and we are just sort of being seen as a supplier that looks a little bit better than the current supplier that they have, so they will just switch you out. Rob Da Costa Yes, the overriding one is good communications. I think that’s really important.

Management 52

Management Account Management Suppliers Onboarding 52

Account Management Skills

AUGUST 2, 2021

My goal as always, for you is to come away with helpful tips, ideas, golden Nugget nuggets of wisdom, and reminders for how to keep and grow existing client relationships. I mean, I used to have this thing a blue Halo where I’d meet 50 new people each month. Let’s hear what Mark says about new business meetings.

Account Management 52

Account Management Client Relationships Management Meetings 52

Account Management Skills

JULY 6, 2021

If you didn’t catch the first part, I would urge you to go back to Episode 37 and make sure that you listen to that one, because we covered the three themes of their interviews with hundreds of clients over the last year: – Is your agency fit for purpose? – Are you communicating in the best way? Clients love it!

Advertising 40

Advertising Leadership Client Relationships Decision-making 40

Account Management Skills

JUNE 26, 2023

And then from there, what does that look like in their messaging, in their brand world and their visual identity and their logo and their communications? It could be that you have expanded a client relationship, or you have proposed ideas outside the scope, or you have acquired a new client. So, love that.

Account Management 52

Account Management Client Relationships Management Communication 52

Account Management Skills

JUNE 29, 2021

There are six themes in total, and they talk us through each theme, share some insights, share some quotes from clients, and then, most importantly, what they believe agencies need to do about it. Are you communicating in the best way? It’s interesting that some of our clients say to us, what’s happening out there?

Account Management 40

Account Management Meetings Onboarding Client Relationships 40

SmartKarrot

OCTOBER 28, 2022

No matter how many clients you have—ten or 10,000—some will be more crucial to your business’s future development than others, and not all will be created equally. To increase the revenue from their most valued client relationships, the top sales leaders design formal, quantifiable, and repeatable processes.

Account Management 10

Account Management Management Key Account Management Decision-making 10

Account Management Skills

OCTOBER 19, 2021

And then you hear them talk a bit more, okay, let me bring my Supporter superpower into this meeting. And I was somehow given the job of being in a meeting room, and having to map out this huge chart of all of the different areas of focus that we were going to have on this project, when things were likely to come. Perfect, great.

Account Management 40

Account Management Decision-making Management Innovation 40

Account Management Skills

NOVEMBER 21, 2022

Given the current unstable economic climate, client retention for agencies is a real top priority right now. So then I got again, in a bit of a chance of fate was meeting the MD of Hallam. And we would just be meeting in a coffee shop. What was it about that first meeting with the MD that you thought, right? Beth 07:19.

Digitalization 104

Digitalization Account Management Marketing Leadership 104