Mike Kunkle

OCTOBER 2, 2022

It’s value creation (solution matching, co-creation, or solution design to achieve outcomes). It’s “other-centric” servant leadership (leading, serving, acting in your buyers’ and customers’ best interests, creating, communicating, and confirming value, and change management). About Mike.

Co-Creation 248

Co-Creation Negotiation Sales B2B 248

Zendesk

NOVEMBER 30, 2023

Zoom is the leader in modern enterprise video communications–with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Maven AGI Co-Pilot Maven AGI Co-Pilot (Support) is the modern AI-powered co-pilot for your support team.

Co-Creation 52

Co-Creation CRM Communication Customer Experience 52

Insightly

JANUARY 2, 2024

Review a webinar where sales leaders talk about ways to improve ROI from CRM. Marketing focuses on content creation and delivering MQLs, while sales builds pipeline. All of this creates a virtuous sales cycle that, hopefully, leads to streamlined and enhanced communication and collaboration between two vital departments.

CRM 52

CRM Co-Creation Onboarding Decision-making 52

DemandFarm

AUGUST 31, 2023

KAM principles encompass fostering robust relationships, tailoring solutions, maintaining consistent communication, prioritizing the long term, and constantly reviewing and adapting strategies. Going beyond the data to see the customer journey as a partnership builds a culture of co-creation, mutual growth and sustained loyalty.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

QYMATIX

OCTOBER 19, 2021

The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office. Sales 50 years ago – How many typewriters to visit one customer?

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

Red Star Kim

JUNE 15, 2023

And it will help if there is a plan of activities (briefings, webinars, entertainment, listening exercises, collaboration, workshops etc) for the next few quarters and years will help maintain the momentum. Some firms provide templates of different types of KAM meeting types.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Nutshell

AUGUST 24, 2018

Keep in mind: Not only will you need to learn this technology, but how to create a smooth-flowing online presentation/webinar/etc. Not so with inside sales, where alignment between sales and marketing is critical for the creation of effective collateral and messaging. Related technology includes screen-sharing for product demos.

Sales 91

Sales Co-Creation Publishing B2B 91