Zendesk
JULY 13, 2022
Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. Is communication generally positive and solution-oriented? Make internal resources easy to find.
Zendesk
AUGUST 3, 2021
IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders. In fact, Zendesk research revealed that 90 percent of tech decision makers said that 2020 accelerated the adoption of digital technology. Make help desk interactions easy with simple, consumer-like experiences.
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Red Star Kim
NOVEMBER 8, 2022
An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.
Red Star Kim
JUNE 7, 2023
Competitor strategies had to be inferred from the wide range of publicly-communicated content. However, the business rebranded its £13 billion digital communications arm (30 global agency brands) in Spring 2022 from Interactive to Song. This enables early action to position your firm appropriately.
MDI Training
MARCH 4, 2024
GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. However, for both leaders and employees, it can also reduce mundane tasks and allow people to focus on more fulfilling and creative work.
Hubspot Sales
MARCH 2, 2021
Companies were finding new ways to make their offices more unique and innovative, and employees were welcomed to the office with perks such as ping pong tables, free snacks, and more. Rather than putting your buyers to sleep with static presentations, an animated approach will make your product or service stand out against competitors.
MDI Training
SEPTEMBER 28, 2021
Talk to your management and your employees and don’t get carried away with quick decisions. Classically organized companies in particular should keep their distance from the trap into the ultimate agility, even if it may currently be tempting to make decisions quickly. Currently, most companies opt for the individual mode.
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