Remove Communication Remove Decision-making Remove Interpersonal Skills Remove Meetings
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Assertive communication: The importance of voice

Red Star Kim

A key theme from the workshop was Assertive communication: The importance of voice. Keys to Assertive Communication Assertiveness is the ability to stand up for what you believe while staying calm and positive and respecting others’ views. Be specific and direct in making your point such as “I will need more time to finish that task.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. There is rarely a deep understanding of how disparate and disconnected decision-making units are across such large organisations.

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Understanding Sales Process, Methodology, and Competencies

Mike Kunkle

Competencies also include traits like curiosity, empathy, drive, and resilience, as well as skills like communication skills (especially questioning skills), relationship building, problem-solving ability, which is not illustrated in the example in the above chart.

Sales 217
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How to identify which of your sales reps would be effective managers

Nutshell

Current sales reps can make great candidates for open positions within the company. They’re already familiar with company values and processes, making them better-suited for leadership positions and mentoring others. Myth: Sales reps and managers have the same interpersonal skills.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. Coaches and consultants use facilitation skills. Some examples include being prepared, setting guidelines, being flexible, active listening and managing time.

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The Key Differences and Skill between Supervisor vs. Manager Roles

CMOE

The supervisor formulates work plans and makes decisions that are discussed with and approved by the manager and based on organization policy. Interpersonal and work-related issues are resolved. Managers meet with supervisors to discuss the overall performance of the team and workforce members. Objectives.

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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

Coach potentials: AI can make learning suggestions Answers from ChatGPT: The four main roles of a leader according to Covey – building trust, developing vision, implementing strategies, and coaching potential – can be supported to varying degrees by AI technologies. “What can humans do better?”