Red Star Kim

MAY 22, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Red Star Kim

MAY 9, 2023

I often wonder whether the conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. I’m often asked if there are any books to supplement people’s learning – or for those who want a deeper dive into the topic.

Emotional Intelligence 130

Emotional Intelligence e-Learning Communication Finance 130

Red Star Kim

SEPTEMBER 22, 2022

Client service and sales opportunities for professionals in the digital age” some key issues emerged: Telephone skills: Anxiety, voice, etiquette and the client experience. All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. Book review: Neuroscience for learning and development by Stella Collins.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

JANUARY 22, 2024

I also wrote a blog post about one of Helen’s digital products here: System review: CogniClick for instant, personalised research (kimtasso.com) ) Further details of the author: Helen Kensett | LinkedIn Overview This simply but powerfully illustrated little black book comprises 260 pages. To learn It’s rare to have 100% sales success.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Red Star Kim

AUGUST 14, 2023

This post acts as a reminder and additional learning resource for the delegates. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). We can learn from the approach used by TED lectures. How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

PandaDoc

MAY 13, 2024

By using psychology in sales, they can instead learn from their failures and improve their approach. It supports effective communication You may as well be speaking in Latin if you can’t effectively convey the value of your products to potential customers. Resilience is also vital.

Emotional Intelligence 52

Emotional Intelligence Decision-making Sales e-Learning 52