Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Red Star Kim

DECEMBER 12, 2023

For complex projects we must collaborate with those in other functional specialisms such as finance, technology, people and innovation. Delegates represented a variety of roles – many were MBD generalists covering a range of activities (planning, marketing communications, client listening, account management, campaigns, pitches etc).

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. An example might be: “Five things every Finance Director asks” or “What every General Counsel considers when choosing a law firm”. And memorable.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

CMOE

JUNE 21, 2021

Supervising can be extremely rewarding but also challenging—there are varying personalities, communication styles, skill sets, and roadblocks to manage, all while trying to maintain high-quality output. Key soft skills include: Communication : About 86 percent of employees and executives attribute workplace failure to a lack of communication.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

PandaDoc

MAY 28, 2024

Greater customer loyalty and retention: Reps communicate and interact with customers with authenticity. For example, a client states they are happy with a communications solution “even though it limits webinars to 40 participants”. Use gathered information to communicate why you want to help the customer.

Sales 52

Sales e-Learning Healthcare Software 52

SmartKarrot

APRIL 17, 2023

AI chatbots offer a cost-effective way to automate tasks, streamline communication, and provide a personalized user experience , making them a popular tool for businesses. What are the Types of Artificial Intelligence Chatbots? There are primarily 2 types of artificial intelligence chatbots: 1.

Artificial Intelligence 10

Artificial Intelligence Communication Emotional Intelligence Customer Experience 10

Red Star Kim

FEBRUARY 28, 2023

There was a discussion about the need for training in this area and the sharing of best practice with frequent touchpoints with finance professionals and clients. These could then be used to adapt the use of social media so that the content and channel choices are more aligned to the market segments and personas in use.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130