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Soft skills revisited – with a leadership perspective

Red Star Kim

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

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Future Marketing and Business Development Manager: Connections, Collaboration, Context, Creativity, Cause and Continuous learning

Red Star Kim

Delegates represented a variety of roles – many were MBD generalists covering a range of activities (planning, marketing communications, client listening, account management, campaigns, pitches etc). Others specialised in subjects such as events and internal communications.

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Can Artificial Intelligence Replace Alliance Managers?

Peter Simoons

Given its smart answers and capabilities, there are also some concerns that ChatGPT threatens the existence of certain jobs, especially information rich jobs like in technology, media and legal. Could it help with finding the right partner, or what can it do for communication? Thus I wondered “Can AI replace Alliance Managers ?”

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. email, web site and social media analytics) and at the conclusion (e.g. This has changed the sales process fundamentally in many environments.

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Achieve more engagement and buy-in: Relationships, Plan, Expectations, Benefits, Persuasion and Training

Red Star Kim

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This way we build mutual understanding and empathy.

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Is That Sales Rep a Robot? 8 Tell-Tale Signs You're Talking to AI [+Why Human Reps Are Still Necessary]

Hubspot Sales

It can gather intelligence, saving time and personalizing prospect communications. Artificial intelligence (AI) sales reps have revolutionized the sales domain, offering various applications that transform sales professionals‘ operations. The application of generative AI in sales is diverse.

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Consultative sales 4 basic principles and just why the consultative selling process works 

PandaDoc

Speaking of sales documents, check out our free sales proposal template before negotiating your next deal. Greater customer loyalty and retention: Reps communicate and interact with customers with authenticity. Use gathered information to communicate why you want to help the customer.

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