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A Leader’s Guide to Having Difficult Conversations

Customer Think

In this episode of the Sales Leadership Awakening Podcast, host Steven Rosen and Colleen Stanley delve into mastering difficult conversations, stressing preparation and agreement on the next steps. They highlight vital emotional intelligence skills essential for navigating these dialogues effectively.

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Sales Leadership: Qualities Of A Sales Leader

Brooks Group

Sales Leadership: Qualities Of A Sales Leader To be an effective leader, you need to make appropriate strategic decisions that fit within your organization’s vision and goals. They need to motivate their team by providing constructive criticism and inspiring them to learn. Frequently Asked Questions What is Sales Leadership?

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

About Julie McConnell Julie moved from being a construction lawyer (both in the UK and Australia) to becoming Associate Director Business Development at White & Case. Our participants were from junior and senior roles at legal, accountancy and consultancy firms.

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21 Free Courses for Key Account Managers to Boost Your Skills Now

Account Manager Tips

Emotional intelligence 6. Leadership 7. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations. That's why emotional intelligence is an essential skill. Related courses: Empathy & Emotional Intelligence at Work. Creativity 2. Persuasion 3.

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Change Management – Heads, Hearts and Hands

Red Star Kim

The workshop explored why change is difficult, the role of leadership, supporting individual transition and models for navigating organisational change. Research on leadership and emotional intelligence (EQ) (kimtasso.com) shows that adaptability is one of the 12 domains of emotional intelligence (EQ).

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Top Qualities of a Good Team Leader (And How to Develop Them)

CMOE

Like any hard or soft skill, leadership qualities are developed through conscious, consistent learning and training. Top-notch leadership is comprised of many qualities, some more important than others. Following are the top seven qualities we have identified for good team leadership. Display honest and open leadership.

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Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

Red Star Kim

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. Emotional threats (both nonverbal messages or a single word) send us into a state of fear. We become calmer, regain our composure and we begin once again to think in a constructive way.