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9 CRM Tips & Tricks from HubSpot's Experts

Hubspot Sales

Imagine if every business had this level of customer knowledge and personalization. Wouldn’t you want to make your customers feel valued? That's where Customer Relationship Management (CRM) software comes in. CRM Tips and Tricks 1. Standardize formatting Standardizing format can save you trouble.

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How to build customer intelligence (and why you should)

Zendesk

Consumers want to buy from companies that understand them and deliver customized experiences. In fact, the Zendesk Customer Experience Trends Report revealed that 66 percent of buyers expect personalization from brands. To offer personalized experiences , brands need customer intelligence.

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How to Improve Sales Productivity and Boost Team Efficiency

Nutshell

7 strategies to increase sales team productivity Best tools for boosting sales productivity Need a reliable CRM to take your sales productivity to new heights? Register for a live Nutshell demo to see what a world-class CRM can do for your sales team. Common sales rep productivity obstacles How do you measure sales productivity?

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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

The great entrepreneur recognized that customer retention begins with a genuine relationship. Disney built the largest media empire in the world by moving beyond mediocre repeat-purchase strategies. His customer retention strategy will work for your business, too. 8 customer retention strategies to build authentic relationships.

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Customer support: Definition, importance & 10 key strategies

Zendesk

In a highly competitive, digital-first world , providing your customers with responsive, relevant support is more important than ever. Whether it’s over email, messaging, social media or the phone, being where your customers are — and helping them solve their problems — should be a first-rate priority for any business.

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Suggestive selling definition and techniques (2022 sales guide)

Zendesk

It’s a balancing act to promote your products or services while also creating a customer experience that isn’t uncomfortable or overwhelming. Social media channels are extremely influential, too. Customers are also more likely to read short comments as they scroll, so social media reviews can occasionally reach a wider audience.

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