ACT

MARCH 21, 2023

Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

ACT

JANUARY 13, 2023

SMBs are adopting new and innovative tech faster. COVID-19 continues to make a huge impact on tech trends as businesses worldwide continue to adapt to hybrid work environments. Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Strategic Communications

JANUARY 12, 2021

The virus is accelerating digital transformation and setting the tone for texting to become the primary method of marketing and communications for 2020 and beyond,” he says. This is particularly relevant in a post-COVID world, as remote working is the new norm,” he says. This article first appeared in destination CRM.).

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59