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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 118
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What is tech sales, and how do you break into it?

Zendesk

Tech sales is the process of selling technology as software, hardware, or an IT service. As a tech sales rep, you might be selling only one kind of tech product, such as a cloud CRM platform. Or, you might sell a product that combines different components, like a wearable tech device with embedded software.

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Your Sales Tech Is Destroying Your Relationships With Prospects. Here's What You Can Do About it.

Hubspot Sales

Sadly, the "edge" that most sales technology promised to give them is actually hurting their relationships with buyers, and a chance at the elusive sale. Sales technology was supposed to make sales more efficient and personal -- it was supposed to help salespeople. Your CRM is your source of truth.

CRM 95
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73 important sales statistics for 2022

Zendesk

Sales funnel facts. Sales call facts. Sales email figures. Inside and outside sales statistics. Sales facts for onboarding. Sales statistics for productivity. Sales technology facts. As the sales follow-up statistics show, prospects are looking for answers when they reach out.

Sales 52
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Putting the H Back into C-R-M

SBI

Putting the H Back into C-R-M: 5 Human Factors to Consider When Buying a CRM. Obviously, there has never been the letter H in CRM, so what’s the meaning of this? The internet is flooded with people asking, “what’s the best CRM?” Co-authored by Thomas Kattnigg and Nancy Nardin. They are humans too.

CRM 57
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A simple, effective consumer behavior model (with examples)

Zendesk

But since 1997, Internet advertising has increased by more than 6,000 percent. A typical adult gets bombarded by thousands of ads every single day, and recent studies have shown that a sales sequence now requires at least 12 to 14 connections in order to be effective. Is a buyer subscribing to software on a monthly or annual basis?