SmartKarrot

JULY 5, 2022

Role: Director of Customer Success Location: Boulder, CO, US Organization: Floify As a Director of Customer Success, you will build, develop & maintain C-level and senior-level customer relationships for enterprise-level clients and ensure the renewal of key accounts.

Customer Success 19

Customer Success Retail Negotiation Facilitation 19

SmartKarrot

APRIL 28, 2022

The advent of metaverse translates into opportunities and challenges for all sectors- more specifically, customer experience. Customer Experience in Metaverse. Metaverse is a terrific opportunity to create meaningful, personalized customer experiences. This offers customization like never before.

Customer Experience 11

Customer Experience Digitalization Facilitation Customer Knowledge 11

SmartKarrot

JUNE 3, 2021

Role: VP of Customer Experience Location: New York, United States Organization: Airtame As a VP of Customer Experience, you will hire, engage and retain top talent for the Customer Success, Technical Support, and Sales Engineering teams. Help foster company-wide culture of Customer Success.

Customer Success 10

Customer Success Customer Experience Customer Knowledge Stakeholders 10

Nutshell

MARCH 19, 2024

Higher customer retention rates: With your uber-productive sales reps on the job, your customers will have a more enriched customer experience, instilling trust and loyalty. But it’s just as crucial for other departments in your organization to access this data, too. Download it today!

CRM 71

CRM Sales Software Software 71

SmartKarrot

APRIL 22, 2021

Customer Success as a function is highly misunderstood. The recurring models and customer management requires a skill set that will help reduce customer churn. However, the role has changed with every company almost hiring a Customer Success Manager. The three objectives of customer success are-.

Profitability 10

Profitability Customer Success Onboarding Customer Knowledge 10

Showpad

OCTOBER 9, 2020

Customer obsession = a great customer experience. Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. . Customers are not just buying based on price anymore; they’re buying based on the experience they have with a company. We’ve got you covered.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Zendesk

OCTOBER 20, 2023

When you make sure customers have what they need to succeed, you also win as a business. Customer success is comprised of four main pillars: building strong customer relationships, putting the customer first, providing value at every opportunity, and acting as the voice of the customer.

Customer Success 52

Customer Success Onboarding Software Software 52