article thumbnail

The Ultimate Guide to Global Account Management: Framework, Strategies, and Best Practices

DemandFarm

Among the challenges was gaining visibility into various aspects of their strategic accounts, leveraging best practices from different teams, and institutionalizing processes and systems to ensure smooth operations across their international offices. This is where Global Account Management (GAM) comes into play.

article thumbnail

How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Director Global Account Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Each of these engagements has led to excellent feedback from customers. By Shahaboddin Wahdatehagh, Sr.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Start a (True) Key Account Management Initiative?

KAM With Passion

Account Management (AM) is the set of methods, processes and practices used to manage the business relationship and operations with all customers. What exactly is covered by AM depends on the nature of the business and how the company wants to deliver the customer experience.

article thumbnail

How a Sales Leader Moves Upmarket from SMB to Enterprise Customers

SBI Growth

Skip to minute 24.42 [link] to hear Scott discuss the opportunities to drive customer experience with digital strategy. in the B2B world, people tend to not focus on the experiences of who specifically those buyers are, because they’re working an agreement network. How effective leaders execute digital strategy.

article thumbnail

How a Turnaround CEO Diagnoses the Real Problems

SBI Growth

Skip to minute 24.42 [link] to hear Scott discuss the opportunities to drive customer experience with digital strategy. in the B2B world, people tend to not focus on the experiences of who specifically those buyers are, because they’re working an agreement network. How effective leaders execute digital strategy.

article thumbnail

How a CEO Manages the Speed of Change for Turnarounds

SBI Growth

Skip to minute 24.42 [link] to hear Scott discuss the opportunities to drive customer experience with digital strategy. in the B2B world, people tend to not focus on the experiences of who specifically those buyers are, because they’re working an agreement network. How effective leaders execute digital strategy.