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The Power of Product-Based Thinking in Customer-Centric Innovation

Planview

The landscape of digital transformation and technology management is undergoing a significant transition as enterprises transition from project-based to product-based management driven by customer-centricity, cost optimization, and cultural shift. Use analogies to illustrate the ongoing process of development and iteration.

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Value Net Model

Flevy

The Value Net Model is invaluable as it provides organizations with a more comprehensive view of their competitive landscape. This framework aids in identifying and leveraging both competitive forces and cooperative opportunities, thus fostering innovation and strategic thinking beyond conventional competitive strategies.

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Cracking the Consulting Code: Top 10 Customer-centric Design (CCD) Frameworks

Flevy

Value Creation: Impact of Customer Experience In today’s technology-driven market, continuously evolving Customer Experience (CX) Strategies is essential for leaders aiming to unlock new revenue streams and maintain competitiveness. View the full presentation here: [link] 5.

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Cracking the Consulting Code: Top 10 Business Transformation Frameworks

Flevy

Adopting the BCG Transformation Framework for New CEOs offers several key advantages: Strategic Clarity : Provides a clear roadmap for transformation, helping leaders identify and prioritize key initiatives that align with the organization’s long-term strategic goals.

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Land and Expand Strategy: Grow Your Business

Arpedio

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

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10 Customer Retention Books CSMs Must Read in 2022

SmartKarrot

Some of the topics discussed in the book include AI and ML techniques to help CRM, digital transformation for CRM, etc. Customer Relationship Management: Concepts and Technologies. It presents the readers with a fresh perspective on customer relations and also throws light on failproof strategies for long-term customer value.