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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

Principles like understanding your customer, being focused on their needs, being authentic and providing value, to name a few, are done at a different level of depth and details – but are universally useful. 5: Thinking Globally and Acting Locally. A COE can bring expertise for more customer value and differentiation.

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Transformation through Agile Leadership

Cosawi

One role of the executive sponsor, then, is to balance that can-do attitude – i.e., the ability to respond to continuous change – with the collaboration and alignment needed to create the value offer. Strategic account management is a team sport, and the sponsor needs to help to facilitate this team mindset. .