Zendesk

AUGUST 3, 2021

IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders. According to Gartner , in 2021: “The challenge going forward will be funding and rightsizing the appropriate assets to support remote and hybrid workforce models — from individual technologies to real estate.”

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ACT

FEBRUARY 2, 2023

Working from home helps employees improve productivity by cutting commute times and eliminating distractions. That, in turn, motivates them to get more work done faster. Another perk is that they often have the flexibility to modify their work hours, making room for other interests and responsibilities.

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Zendesk

MARCH 4, 2021

With new ways of working, employers must adjust with savvy and speed to create the right employee experience — one where the people who make up a company feel connected, supported, and included. For tech decision makers, the number leaps to 90%, and a third of them say their digital plans have accelerated by four or more years.

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Future of Work Decision-making Digitalization Remote Working 52

Zendesk

DECEMBER 1, 2020

Thus, the shift to remote work resulting from COVID-19 is a driver in the direction business was already headed. “We People may not be able to change the change, but if you can make them feel like their voices are heard by addressing their concerns, it helps them move along with transformation,” said Otto. “If

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Digital Transformation Digitalization Customer Experience Supply Chain 98