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Disruptors

Mercuri International

In our last, we take a look at the disruptors changing the landscape of sales (and work in general) – and what they really mean for team building and effective sales. And, right in the middle, as always, trying to make sense of this tsunami of reinvention lies HR.

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What Are the Most Lucrative Ecommerce Niches in 2020?

Hubspot Sales

Large-scale unemployment means many people are cutting back on their spending and as such, some industries have seen a sharp downturn in sales. According to data released by Netskope , in March 2020 58% of people in the US operating in the knowledge economy were working from home. US-based seed supplier W. Image Source.

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

How will the ecosystem (competitors, channels, partners, digital) evolve? Work-on-the-Edge: The work-from-home trend is obvious – decentralize the office workforce to a distributed, safer, healthier environment. Remote work capabilities reach well beyond the traditional home office paradigm.

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

How will the ecosystem (competitors, channels, partners, digital) evolve? Work-on-the-Edge: The work-from-home trend is obvious – decentralize the office workforce to a distributed, safer, healthier environment. Remote work capabilities reach well beyond the traditional home office paradigm.

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Startups podcast: 4 startups on how they’re solving for a post-pandemic world

Zendesk

“We believe that you can get the same treatment face to face versus digitally,” says Peterson. Zenni Optical , a startup that sells affordable prescription eyewear entirely online, is one of the few businesses that was able to drive an increase in sales during this incredibly difficult year. Zenni Optical: Keeping customers in focus.

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The Importance of Customer Service in the Travel Industries post-COVID-19

Freshworks

Adopting the right customer experience and CX software systems can make measurable difference to the bottom line, both in terms of sales and internal resource efficiencies as well as CLV (Customer Lifetime Value). But at the beginning of the pandemic, the system simplified their speedy transition to remote working.

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Agency processes and client management, with Rob Da Costa

Account Management Skills

Of a feast or famine cycle because they may well have relied on referrals and word of mouth to get all of their business and suddenly that isn’t scalable, and they recognize that they need to put some systems in to get more business in that is in their control, so more outbound marketing and sales to generate inbound inquiries.