Wed.Oct 04, 2023

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How to Understand Your Prospects Better With AI [Expert Insights]

Hubspot Sales

When I think of sales, I picture friendly handshakes, lively chatter, and the spark of human connection. After all, it's a people-driven business. It relies on human intuition, persuasion, and relationship-building. At first glance, AI may seem out of place here. Yet, it can actually give us a better understanding of our prospects, making that human connection stronger.

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Reasons Behind High Turnover Rates in Today's Economy

The Center for Sales Strategy

One of the most common sentiments that leaders share is, “How can our company keep great people?” And, as if this wasn’t already enough of a challenge, recent data is showing a new trend of high turnover in our current economy. Here’s what we know about turnover.

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Best Sales Training Software

Hubspot Sales

In sales, where every conversation counts and every opportunity demands precision, your team needs more than just the ordinary training programs. They need a solution that not only equips them with the necessary knowledge and skills, but also empowers them to be confident in selling. Without sales training software, it would be very difficult to ensure reps are applying best practices, staying up-to-date with the products and services they’re selling, and closing deals.

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Attack Points of Pain that Customers and Employees Share. A Powerful Two-Fer!

Customer Think

In most service environments, between 20 and 30 percent of serious points of pain (POP) for customers are also POP for service employees.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Intelligent automation (IA) benefits, components, and examples

Zendesk

Olivia is a customer service agent at a bustling, understaffed customer service department. She primarily responds to written support requests, like emails and chats, and can handle 30 to 50 messages per shift. However, her capacity often fluctuates based on the complexity of the tasks. To free up her time, bots quickly answer customer questions or acknowledge receipt of the query and when customers can expect a reply.

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How To Build An Account Management Strategy

ProlifIQ

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. We’ll walk through the key components of building an effective account management strategy that drives revenue, customer retention, and loyalty. Whether you’re part of the support team, count managers, or a business leader, understanding and implementing these strategies can be the difference in hitting a revenue target or

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Embracing AI & tech in the new era of sales leadership

Arpedio

Speakers What to expect Agenda Sign up November 1, Copenhagen | November 2, Aarhus Embracing AI & tech in the new era of sales leadership Join us for an enlightening morning as we prepare you to navigate the "new normal" as a sales leader. In this era, AI and cutting-edge sales tech go beyond buzzwords, revolutionizing our sales practices and leadership approach.

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Showpad named a leader in the Forrester Wave™: Sales Readiness Solutions, Q4 2023 report

Showpad

Showpad is honored to announce that we have been named a Leader in The Forrester Wave : Sales Readiness Solutions, Q4 2023 report. We believe our recent recognition is validation for our commitment to deliver game-changing value to our customers. We consider it a reward for the hard work Showpad has done across the platform, especially for training and coaching.

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What is Field Service Scheduling in CRM software?

Apptivo

" title=" Field Service Scheduling in CRM software" data-src="[link] /> 1. What is Field Service Scheduling Software? 2. What to look for in Field Service Scheduling Software? 3. Advantages of having a Field Service Scheduling App to consider 4. Which Scheduling Software is best for my Field Service business? What is Field Service Scheduling actually?