Kainexus

FEBRUARY 18, 2021

I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple. When it comes to continuous quality improvement, this is absolutely the case.

136

136

The Center for Sales Strategy

FEBRUARY 18, 2021

There's a lot to get right if you're trying to build a high performing sales organization. That's because sales organizations are complex systems, like the nervous system. The nervous system contains a network of specialized cells called neurons. Nerve impulses have a domino effect. Each neuron receives an impulse and must pass it on to the next neuron and make sure the correct impulse continues on its path.

Organization 130

Organization B2B Sales 130

KAMCast

FEBRUARY 18, 2021

IN THIS EPISODE: What is the toughest question you have faced from your most important customers?What is the toughest question you have faced from you team? How did you handle those questions? Did you answer with confidence and finesse? Or did you crumble under the pressure and end up blurting out more that you would care to share? As a business leader, you will have undoubtedly faced some really tough questions over the years.

Shareholders 98

Shareholders Media Account Management Communication 98

Agile CRM

FEBRUARY 18, 2021

What is a Lead Management Software? Lead management simply refers to all systems and activities revolving around acquiring and capturing leads, monitoring their activities and behavior, educating and engaging them, for the sole purpose of getting them sales-ready and converting them from leads to clients. It involves all activities, systems, and processes put in place businesses usually by the sales and marketing team to ensure the efficient tracking of leads leading to their subsequent conversi

Software 98

Software Software Management CRM 98

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Freshworks

FEBRUARY 18, 2021

Customer service automation technology is commonplace in every sector, from artificial intelligence (AI) engines used to front-end a customer interaction and problem diagnosis, to ‘chatbots’ and robotic process automation (RPA) of transactions. . The efficiency benefits are clear enough, but there are differences between the public and the private sectors that makes the adoption of these new technologies a little different.

Artificial Intelligence 89

Artificial Intelligence Suppliers Digitalization Customer Experience 89

Arpedio

FEBRUARY 18, 2021

Client Case study. How TDC went from spreadsheets to agile portfolio planning directly in Salesforce. Download full case study. about TDC. TDC Group is a Danish telecommunications company dating back to 1879. It is the largest telecommunications company in Denmark. TDC Group consists TDC NET and Nuuday. TDC Net covers mobile and fixed (network) connections, whereas Nuuday focuses on customer experience and entertainment through brands such as YouSee, Telmore, Hiper, and TDC Erhverv.

Telecommunications 87

Telecommunications Account Management B2B Innovation 87

SBI Growth

FEBRUARY 18, 2021

Digital Evolution to accelerate your Go-To-Market strategy was a catchy phrase and discussion in the board room in 2020. If executed correctly, it can completely change the course of 2021 revenue growth. Most companies have learned that digital transformations are.

Digital Transformation 63

Digital Transformation Digitalization Marketing B2B 63

SmartKarrot

FEBRUARY 18, 2021

Role: VP of Customer Success Location: Los Angeles, CA, US Organization: FloQast As a VP of Customer Success, you will define and implement strategies to improve customer experience and efficiently scale the team to address the needs of a growing and diverse customer base in order to minimize customer churn. Implement, improve and standardize key processes to ensure a consistent, reliable, and high-value journey for customers.

Customer Success 10

Customer Success Stakeholders Client Relationships Customer Experience 10

CoSell

FEBRUARY 18, 2021

The CoSell philosophy is pretty simple. Sell more, together. Why go it alone when you can find protection in the herd? A single wildebeest is far more vulnerable than a herd of wildebeest. The same logic applies to growth for B2B companies. Yet, sometimes, it seems that your boss is seeing something that is still a little hazy in your mind. You might be wondering, “What is it he/she is seeing that I’m not?

CRM 59

CRM B2B Decision-making Organization 59

SmartKarrot

FEBRUARY 18, 2021

Wouldn’t it be nicer if you could allot all your time and attention to your customers and not worry about the upselling and management affairs? Now, you might tag a ‘surreal’ tag to that, but let me break it to you, it is still possible and very much doable by you and your team. One of the most pragmatic ways of making that happen is by creating content that does all the talking.

Customer Success 10

Customer Success Publishing B2B Organization 10

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B