Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. He specialises in helping agency leaders and their teams negotiate more profitably. Now some of you may have vampire clients, because what they do is they suck the profitability out of your business. Welcome to Episode 53. Quite rightly, quite rightly.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Zendesk

MARCH 15, 2021

As we enter year two of “life after coronavirus,” procuring proper personal protective equipment (PPE) can be just as difficult as it was in the early days of the pandemic. People don’t know what’s legit, and they don’t know which suppliers are legit,” Anne Miller, executive director of Project N95 told the NYT.

Supply Chain 98

Supply Chain Healthcare Suppliers Procurement 98

Brooks Group

MARCH 28, 2024

By accessing this level, you position your solution more strategically and reduce the risk of being viewed as just another vendor or commodity supplier. Have experts on your team who can speak to different functional areas like finance, operations, marketing, etc. Bring cross-functional expertise. Follow up and persist.

Decision-making 70

Decision-making Logistics Supply Chain Suppliers 70

QYMATIX

SEPTEMBER 6, 2022

Between supplier price pressure, supply chain problems and customer anger: Why wholesalers win with value-based customer management. Allocation problems on a larger scale have been virtually unknown since the balance of power in almost all sectors shifted away from the suppliers in favor of the demanders at the end of the 1960s.

B2B 40

B2B Supply Chain Suppliers Decision-making 40

Account Management Skills

MAY 22, 2023

In this episode, I chat to Mike Lander, CEO of Piscari, a former procurement director who now assists sales teams in negotiating with procurement departments. We also dive into a five-step framework to help you negotiate more effectively and shed light on some questionable tactics employed by less experienced procurement professionals.

Procurement 52

Procurement Negotiation Supply Chain Insurance 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Consulting firms can monitor key performance metrics such as client satisfaction, project profitability, and consultant utilization rates.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Consulting firms can monitor key performance metrics such as client satisfaction, project profitability, and consultant utilization rates.

CRM 52

CRM Insurance Healthcare Manufacturing 52