article thumbnail

Account Based Marketing interview by Pfizer COE

Cosawi

Organizational change requires a fundamental shift in mindset, away from the traditional brand-driven focus, to an account-centric approach that centers on Key Accounts as sophisticated institutions with multiple stakeholders and complex decision-making and organizational systems. ACTIONABLE INSIGHTS AND THE CUSTOMER JOURNEY.

article thumbnail

Jun 03 – Customer Success Jobs

SmartKarrot

Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to fully understand the publishers’ business strategies and measurements for success. Manage internal stakeholders along with external ones. Conduct recurring business reviews. Be the clients’ voice inside AppsFlyer.

article thumbnail

What account managers can learn from the science of listening, with Dr Laura Janusik, Ph.D., M.B.A.CLP

Account Management Skills

I’m just thinking of my audience now, account managers, you know, maybe many of them are working on global accounts, and therefore are dealing with different cultures. So this is a good topic to kind of understand. But thinking more about, so you can’t tell if someone’s really listening? Okay, fantastic.