Account Management Skills

JUNE 8, 2021

They say that their client contact is not senior enough, or a major decision maker, and therefore, are not really going to be open to new thoughts, new ideas, and have any authority to open the door to other people within the organisation, or to say yes or no to new ideas that they’re presenting. Welcome to Episode 34.

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Procurement Decision-making Account Management Investors 40

Account Management Skills

JUNE 26, 2023

This episode is for you if you’re curious to understand what a senior account director does in a brand strategy agency. Transcript: Jenny Plant Today I am delighted to chat to Andy Kaye. Andy Kaye Thank you, Jenny, really honoured to be invited to join you. And really our role is to be really valued client partners.

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Account Management Client Relationships Management Communication 52

Account Management Skills

MAY 22, 2023

We also dive into a five-step framework to help you negotiate more effectively and shed light on some questionable tactics employed by less experienced procurement professionals. link] [link] Transcript: Jenny Plant Today, I’m very excited to be chatting to Mike Lander. Mike Lander Jenny, thank you for inviting me.

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Procurement Negotiation Supply Chain Insurance 52

Account Management Skills

JULY 17, 2023

Roy Murphy from Synthetic is going to provide an update on the current AI landscape, how brands & agencies are using AI, ethical considerations and challenges and we’ll be sharing some specific use cases for account managers. Transcript: Jenny Plant I’m delighted to introduce today Luke Bowler. Luke Bowler Thank you.

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Account Management Meetings Management Digitalization 52

Account Management Skills

JUNE 5, 2023

We discuss a myriad of topics, including: the process for hiring the right account manager at your agency examples of how to set client expectations and boundaries why having a written scope of work is key to successful project delivery and Rob’s thoughts in general on the agency landscape and the future of agencies.

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Management Account Management Suppliers Onboarding 52

Account Management Skills

DECEMBER 19, 2022

– practical and actionable advice for how to approach it. – practical and actionable advice for how to approach it. If your account managers are proactively looking for ways to help your clients reach their goals, you will grow your revenue too. You’ll find more details about my training programmes here.

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Marketing Account Management Management Onboarding 52

Account Management Skills

SEPTEMBER 4, 2023

If you’re working in creative agency account management you know how essential it is to have a positive relationship with your creative director built on trust. Transcript: 00:00 Jenny Plant Today, I have Joey Tackett. 00:39 Jenny Plant I can imagine. Welcome to episode 93. I am a visual designer by trade.

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Account Management Management Decision-making Meetings 40