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The future of work for IT teams is supporting hybrid workforces

Zendesk

IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders. According to Gartner , in 2021: “The challenge going forward will be funding and rightsizing the appropriate assets to support remote and hybrid workforce models — from individual technologies to real estate.”

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Selling in a downturn – Are your teams being trained with the proper tools for the job?

Mercuri International

However, for those companies willing to apply innovative techniques and adapt rapidly, there may well be considerable opportunity. “Go As a result of both the rise of remote working and the onset of an economic downturn, sales teams are having to rethink the way that they engage with customers. 10 tips on remote selling.

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How BrewDog Successfully Delivered a Customer-Centric Approach During Uncertain Times

Freshworks

The pandemic prompted brand new ways of working. For instance, BrewDog decided to move to a new 3PL (third-party logistics) just before Black Friday, one of the busiest times for e-commerce. How BrewDog Utilises Employee Experience (EX) Software in Remote Working Conditions.

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

The aspiration is high, logistics are hard! We took at quick look at continuous learning ideas (education, experience, exposure and environment) from Deloitte Bersin which considered structured learning, social learning and self-directed learning.

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A guide to building a customer-centric organizational culture

Zendesk

Create” cultures have that passionate, innovative, start-up energy. You’re likely to see this group of folks at a trendy coffee shop downtown or at a co-working space in the business district. Make it about your customers: In a culture that values being on the front lines of innovation, put that spirit to work for your customers.