Zendesk

APRIL 14, 2023

EX managers often work closely with human resource management to cover performance reviews and decide on employee perks. With the proper approach, EX managers can produce widespread changes in an organization’s operations. Organized: The EX manager will oversee long-term projects.

Management 52

Management Onboarding Communication Meetings 52

PandaDoc

MARCH 9, 2024

By the way, we’re using the it internally for our own processes: setting performance reviews, goals, OKRs, feedback and so much more. Even today, when those restrictions have been lifted, many organizations and employees still prefer remote work. Automatically receive meeting reminders and updates in Slack channels.

Co-Creation 52

Co-Creation Communication Meetings Onboarding 52

SBI

MARCH 20, 2018

Think about the most common responsibilities of a front-line sales manager: leadership (executing strategy), forecasting, training, coaching (more on this in a moment), recruiting, and typical “manager” duties (performance reviews, etc.). How many managers are naturally adept at all (or even most) of these areas?

Sales 55

Sales Onboarding Sales Management Performance Review 55

SmartKarrot

NOVEMBER 16, 2022

Role: Associate Director, Customer Success Location: Canberra, Australian Capital Territory, Australia Organization: Datacom As an Associate Director of Customer Success, you will have a Customer Focus– this role is supporting a large, complex customer. Apply here: [link]. Apply here: [link]. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

APRIL 19, 2022

Role: Vice President of Customer Success Location: San Francisco Bay Area, US (On-site) Organization: Arable As a Vice President of Customer Success, you will develop the strategy to drive customer value realization and retention on Arable’s solutions, across priority regions and customer segments.

Customer Success 19

Customer Success Client Onboarding Performance Review Customer Value 19

Hubspot Sales

OCTOBER 20, 2020

One of the marks of a truly excellent sales rep is the speed at which they onboard and ramp to a full workload. That said, your organization might not have the financial flexibility to have a more liberal, generous compensation plan. True sales excellence materializes at every point in a sales rep's career — no matter how early.

Sales 106

Sales Onboarding Management Sales Management 106

SmartKarrot

JULY 3, 2023

The expansion and growth of an organization depend heavily on its ability to scale up teams. Effective team building and management are key to the sustainable growth of any organization. Scaling teams is one of the important factors that play an important role in determining the success of any organization.

Performance Review 10

Performance Review Decision-making Onboarding Acquisition 10

SmartKarrot

DECEMBER 1, 2021

Role: Head of Customer Success Location: Remote, United States Organization: Narrativ As a Head of Customer Success, you will build, manage, and coach a team of Customer Success Senior Directors, Directors, and/or managers including regular 1:1s, radical candor feedback in the moment, performance reviews, and career planning conversations.

Customer Success 19

Customer Success Retail Performance Review Client Relationships 19

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years. Provide and interpret marketing performance reviews for clients.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

JULY 15, 2021

Role: Vice President of Customer Success Location: New York, NY, US Organization: 24 Seven Talent As a Vice President of Customer Success, you will work closely with the executive leadership team to develop and execute growth strategies for a subscription business. Focus on key SaaS revenue goals.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

MAY 8, 2023

If the person is hired, they must still undergo numerous steps before they are completely onboarded. We all know how it feels on the first day of work at a new organization – overwhelming. This frees up HR teams and enables them to focus on more complex tasks such as performance management, compliance, etc.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

SmartKarrot

JULY 6, 2021

Role: Director, Customer Success Location: New York, NY, US Organization: Ogury As a Director of Customer Success, you will lead a team of CSMs & coach them across the full sales cycle, maximizing their customer service, performance, and revenue opportunities.

Customer Success 10

Customer Success Insurance Onboarding Partnership Management 10

SmartKarrot

JUNE 2, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Diligent Corporation As a Director of Customer Success, you will lead Customer Success practice for the BoardEffect brand in AMER, EMEA, and APAC regions, with a focus on building strong, trusted customer relationships.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SmartKarrot

JUNE 10, 2021

Role: Director of Customer Success Location: Remote, United States Organization: Inflection As a Director of Customer Success, you will lead, manage and supervise the Customer Success team, including both Customer Success Managers and Customer Success Associates.

Customer Success 10

Customer Success Onboarding Performance Review Prioritization 10

SmartKarrot

MAY 11, 2021

Apply here: [link] Role: Director, Customer Success Location: New York, NY, US Organization: Measured As a Director of Customer Success, you will own day-to-day client relationship across seniority levels for a portfolio of 10+ Measured brands. Provide and interpret marketing performance reviews for clients.

Customer Success 10

Customer Success Stakeholders Onboarding Performance Review 10

SmartKarrot

JUNE 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments. Represent InVision in communities, at trade shows, and webinars.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

NOVEMBER 20, 2020

Role: VP of Customer Success Location: Santa Clara, CA, US Organization: Cloudinary As a VP of Customer Success, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results (OKRs) along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Government Performance Review Stakeholders 10

Miller Heiman Group

MAY 26, 2020

Our Customer Experience Best Practices Study revealed that organizations reporting the most successful customer experiences—ones that lead to greater customer loyalty and higher spending per customer—have four key characteristics in common: They have executives who walk the talk. Assessing Performance. Hiring the Right Talent.

Customer Experience 127

Customer Experience Interpersonal Skills Onboarding Performance Review 127

Zendesk

JULY 13, 2022

Develop a strong onboarding program. Develop a strong onboarding program. A Gallup survey found that only 12 percent of employees think their organization does a great job onboarding new employees. A Gallup survey found that only 12 percent of employees think their organization does a great job onboarding new employees.

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

Zendesk

JULY 14, 2022

You notice that team members in the office progress more quickly and build more skills than remote workers in the six months after onboarding. As a result, you invest in more on-demand video onboarding resources to level the playing field. Engagement boosts the success of their teams and the outcomes of their organizations.

Onboarding 98

Onboarding Communication Management Performance Review 98

Zendesk

APRIL 24, 2023

With the whirlwind of new AI tools and capabilities coming onto the market, organizations need to be thoughtful and strategic about how they use AI. Though it is still in the early days, organizations should be prepared to move swiftly because the future of work is already here. In truth, it’s still early.

Energy and Utilities 52

Energy and Utilities Onboarding Performance Review Organization 52

SmartKarrot

JANUARY 19, 2022

Role: Director of Customer Success Location: Nashville Metropolitan Area, US (Hybrid) Organization: LNCsearch As a Director of Customer Success, you will manage the workflow of the call center and ensure compliance with established benchmarks and standards. Successfully onboard new customers delivering ‘go-live’ dates on time.

Customer Success 3

Customer Success Onboarding Performance Review Account Planning 3

Agile CRM

DECEMBER 23, 2022

Integrated Recruiting Platform: The iCIMS Talent Cloud offers a centralized platform for all aspects of recruiting, such as posting jobs, tracking candidates, and onboarding. Automated Onboarding: The iCIMS Talent Cloud streamlines and automates the onboarding process, cutting down on the time needed to get new hires up to speed.

Software 52

Software Software Onboarding Food and Beverage 52

SmartKarrot

SEPTEMBER 14, 2022

Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Facilitate performance reviews and coaching sessions, encouraging team members to continuously grow. Apply here: [link] Role: Customer Success Manager Location: Princeton, NJ, US Organization: Trimble Inc.

Customer Success 3

Customer Success Global Accounts Performance Review Customer Experience 3

SmartKarrot

JULY 14, 2022

Oversee team culture building and performance management (e.g. team celebrations, PTO calendars, performance review cycles, etc.). Support, educate and train newly onboarded customers by hosting regular strategy sessions. This also includes training for new hires and continuing education opportunities.

Customer Success 3

Customer Success Customer Experience Performance Review Onboarding 3

SmartKarrot

JANUARY 25, 2022

By eliminating the need for spreadsheets and email chains, BugHerd simplifies internal communication within an organization. Their services include recruiting, document management, onboarding, reporting, payroll, performance review, time & attendance, and employee self-service. Headquarter: Melbourne, Australia.

Innovation 10

Innovation Decision-making Software Software 10

Help Scout

JANUARY 13, 2019

Of course, you know that your higher-ups will turn to you to get a handle on user sentiment during a company crisis or will want to check in on your KPIs as the end-of-year performance review season looms, but when do you organically get a chance to show off to the whole company what support has accomplished?

Communication 40

Communication Leadership Meetings Decision-making 40