Service Excellence Partners

MARCH 17, 2018

Common senselessness The vast majority of executives and investors calculate customer churn using definitions like those described by David Skok , noted venture capitalist, entrepreneur and blogger. Churn is by definition a statistical problem; it deals with sets of customers, so different mathematics is needed.

Manufacturing 52

Manufacturing Decision-making Investors Construction 52

Hubspot Sales

DECEMBER 6, 2017

But what about the most successful people in the world? For example, we can be “in the zone” for 90 minutes, but after that, we’ll feel a little tired and need to re-charge. Steve Jobs once said: If today was the last day of my life, would I want to do what I’m about to do today? 15 Habits of Productive People. Myself included.

Decision-making 112

Decision-making Investors Management Meetings 112

ClearPoint Strategy

AUGUST 2, 2021

In 2018, venture capitalist John Doerr wrote a book called Measure What Matters. Now, OKRs (objectives and key results) has become one of the most popular frameworks for any organization—even outside Silicon Valley—that wants to set and reach goals in a unified and intentional way.

Publishing 98

Publishing Organization Management Communication 98