Service Excellence Partners

NOVEMBER 14, 2017

When people saw their favorite choice, the brain switched off conscious, logical thinking, allowing subconscious emotions to make the final decision unchecked. The two studies provide a neural basis for what customer loyalty researchers call affective versus calculative commitments. [3] Sources: [1] Plassman, H., Kenning, P.,

Decision-making 52

Decision-making Suppliers Customer Experience Marketing 52

ClearPoint Strategy

DECEMBER 10, 2021

Every organization must make a big strategy shift at some point or another to stay at the forefront of its industry. The city views its citizens as customers, staff as teams, and operations as goods and services. Make the world a better place through recycling efforts and giving people access to technology. Origin Bank.

Organization 98

Organization Computers and Electronics Banking Government 98

Hubspot Sales

JULY 15, 2020

Not only is it more cost-effective for B2B businesses to focus more on their existing customers, it also provides opportunity for acquiring new high-value customers through referral marketing. With these data points in mind, making your current customers feel valued can be an effective way to impact your bottom line.

B2B 128

B2B Sales Small Business Prioritization 128

SmartKarrot

FEBRUARY 4, 2022

Concur , a company specializing in travel and financial management makes it easier for businesses to plan, organize, and manage travel-related expenses. Their platform also allows its clients to integrate Concur’s services with other applications to create a fully customized package. Founded in: 2001. Founded in: 2017.

Cybersecurity 10

Cybersecurity Software Software Digitalization 10