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Spotlight on Richard Chaplin, PM Forum and Managing Partners’ Forum

Red Star Kim

That would give anyone great insight into leadership and management. Harnessing that network, he has facilitated so many trailblazing developments. His final role was Head of Strategy working for Lord Sharman before, during and after the mega-merger that created KPMG. No surprise that he’s a networking super-connector.

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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. The model covers both the impact of the leadership team and individual styles. So here’s a book review: Influential internal communication by Jenni Field.

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Nurture a change management movement – From “Let it go” to “Let it grow”

Red Star Kim

Naturally it is important that the leadership team communicates the rationale for the change. If the leadership team ignores those who diverge from the agreed path then others will feel they too have permission to do the same. When prolonged, the effects are exhausting and we reach change fatigue quickly. And conveys the benefits.

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Book review – Managing Brands

Red Star Kim

Towards the end of the post is a review of a classic brands book “ Brand Leadership” By David A Aaker and Erich Joachimsthaler which I published some time ago. Porter’s generic strategies (cost leadership, differentiation and focus) are relevant here. It’s interesting to see how brand management has developed.

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Leading the Tired Team

CMOE

Our seasoned facilitators and consultants can help your team overcome challenges and refocus on how to work together to achieve success over the long run. Emily Hodgson-Soule has worked with CMOE since 2009 and is the Director of Program Design and Development. About the Authors. Emily Hodgeson-Soule. Stephanie Mead.

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Why Is Solitude the Secret to Enterprise Performance Management (EPM)?

Analytics-Based Performance Management

I was inspired about deep thinking by reading a lecture by William Deresiewicz that was delivered to the plebe class at the United States Military Academy at West Point in October 2009. The value of solitude Deresiewicz began his lecture by asking, “What does solitude have to do with leadership? I am now as I write this piece.

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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

Blake Morgan is an author, keynote speaker, and customer experience futurist with experience in customer experience leadership services. Temkin has expertise in customer service, marketing, interaction design, and leadership strategies. Blake Morgan. Bob Thompson. Carla Johnson. Des Traynor. Martin Hill. Micah Solomon.