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Spotlight on Richard Chaplin, PM Forum and Managing Partners’ Forum

Red Star Kim

So here’s the spotlight on Richard Chaplin, PM Forum and Managing Partners’ Forum. That would give anyone great insight into leadership and management. He then created both the PM Forum and Managing Partners’​ Forum – two key membership groups in professional services.

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Nurture a change management movement – From “Let it go” to “Let it grow”

Red Star Kim

As well as rational approaches (we considered several change management methodologies including Kotter’s), both elements involve engaging emotions and taking people on the change journey. Nurture a change management movement – From “Let it go” to “Let it grow”. Nurture a change management movement – From “Let it go” to “Let it grow”.

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Why Is Solitude the Secret to Enterprise Performance Management (EPM)?

Analytics-Based Performance Management

Enterprise and corporate performance management (EPM/CPM) methods imbedded with business analytics are a hot topic. Another reason is that gut feel and intuition are no longer sufficient given the complexity involved in managing an enterprise. How do managers think? The managers I will describe here are in a different situation.

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Leading the Tired Team

CMOE

As leaders, what is required of us now is no longer crisis management, it’s leading ourselves and others through transformational change. Know that you can’t control everything and that not everything needs to be managed today. Emily Hodgson-Soule has worked with CMOE since 2009 and is the Director of Program Design and Development.

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Book review – Managing Brands

Red Star Kim

This post reviews the core material covered in Managing Brands Chartered Institute of Marketing (CIM) professional qualification (Level 6 elective New CIM professional marketing qualifications – 2020 (kimtasso.com) ) and the Cambridge Marketing College’s Marketing Manager Apprenticeship – a Level 6 Qualification (kimtasso.com).

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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

His interactions provide real-world experiences to give frontline workers so they can manage customers and develop meaningful relationships and brand loyalty with them. Blake Morgan is an author, keynote speaker, and customer experience futurist with experience in customer experience leadership services. Blake Morgan. Carla Johnson.

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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. The model covers both the impact of the leadership team and individual styles. Line managers matter. It’s about the business. What we do matters.