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8 Key Account Management Skills in Demand Right Now

Account Manager Tips

In a 2018 study by Accenture : 80% of companies are concerned with disruption from competitors and new digital-savvy entrants. Customisation and personalisation to be at the heart of the customer experience. 80% estimate their data is a mess 50% say their back office can't keep up with the front office. What were the results?

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How to identify which of your sales reps would be effective managers

Nutshell

The Global Leadership Forecast 2018 , found that only 14% of companies have a strong pool of leadership-ready employees to choose from. They can also look at complex situations from multiple angles and come up with win/win solutions that deliver results for the company and enhance customer experiences.

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Here’s What You Missed at TRANSFORM 2020

Showpad

Customer obsession = a great customer experience. Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. . Customers are not just buying based on price anymore; they’re buying based on the experience they have with a company. We’ve got you covered.

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Product knowledge essentials: Education from sales to customer

PandaDoc

Importance of product management The Google survey mentioned above is far from the only sign that good product knowledge is a way to succeed among customers. Let’s briefly review the benefits of great product knowledge. This allows you to spotlight the best-performing employees, increasing the total team performance significantly.

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