Remove 2020 Remove Co-Creation Remove Customer Success Remove Digitalization
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Here’s What You Missed at TRANSFORM 2020

Showpad

This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. Customer obsession = a great customer experience. Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. .

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Understanding Account-Based Marketing: A Podcast Interview with Bev Burgess, Founder and Managing Principal, Inflexion Group

Farland Group

A: “It is the idea behind the business; I have two co-founders, Louise Jefferson and Tim Shercliff. We realize that’s beyond marketing—it’s marketing, it’s sales and account management, it’s customer success, and it’s your executives, all working together to focus on those accounts. A: “Co-creation is crucial now.

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Top 30 SaaS Influencers to Follow in 2022

SmartKarrot

The world of SaaS has simplified software creation and distribution making access easier than before. Aaron Levie is the Chief Executive Officer, co-founder, and Chairman at Box. He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers. Aaron Levie.

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. Rand Fishkin, Co-founder and CEO, SparkToro. Rand Fishkin is the co-founder and CEO of SparkToro.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Are we communicating value back to the customer, all the stuff that’s really in the day to day of someone who’s in a role like account manager, customer engagement, client services, customer success is called lots of things but the the job is fairly similar. So that’s little about us and about Kapta.

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Gmail Business & Gmail Calendar: Things to Consider before You Sign Up!

SmartKarrot

Before being rebranded as Google Workspace in 2020, the service was called Google Apps for Work and then G Suite. In recent times, we have seen an increase in the popularity of digital calendars – they let you set up reminders and get notifications for appointments. Digital calendars and their scheduling feature is a lifesaver.