Remove 2020 Remove Customer Success Remove Digitalization Remove Investors
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Should You Start a Business in Uncertain Times? What Research & Real Business Owners Say

Hubspot Sales

We can all agree that 2020 was a particularly uncertain and uncomfortable year. Yet more products were launched in 2020 than the two years prior: 7% more than in 2019 and 18% more than in 2018. Between April 2019 and April 2020 , angel and seed funding went up 27%, Series A funding went up 15%, and Series B funding went up 8%.

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3 ways healthtech startups are improving the patient experience

Zendesk

Here are a few recent examples of healthtech making headlines: Digital healthtech startups raised a record $7.2 It’s hard to argue that we’ve reached a digital tipping point, and patients stand to benefit from the shift, whether through easier appointment scheduling or more availability of remote providers.

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Customer Success Must Spend More Time with Product to Unleash its Full Potential

SmartKarrot

As digital transformation accelerated in 2020-2021, companies have invested heavily in their customer success (CS) teams. Initially, customer success was built at the intersection of sales and marketing functions to create business value as an ancillary function to marketing, sales, and support to generate revenue.

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Top 50 Customer Success Influencers 2021

SmartKarrot

The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Here’s our Top 50 Customer Success Influencers list celebrating those frontiersmen and women pushing the boundaries and making Customer Success the force that it is today.

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Top 30 SaaS Influencers to Follow in 2022

SmartKarrot

He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers. Brad Feld is an active investor in the leading technology and software space. Byron Deeter is a partner at Bessemer Venture Partners and is an investor in SaaS and Cloud. Alexander Theuma.

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Top 10 Must-Attend SaaS Conferences in 2021

SmartKarrot

The global SaaS market is expected to reach worth $130 billion by the end of the year 2020. Customer churn is one of those challenges these new companies are facing. This has given rise to a new function in the SaaS organization called customer success. More than 2000 investors would be attending this event.

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What Makes a Start-up Stand Out as a Venture Capital Opportunity? Lessons for 2021–2022

SmartKarrot

In 2020, start-ups in India raised a total of $10 billion in VC funding, a historic high barring 2019 when this number reached $11.1 When asked if COVID-19 had impacted VC plans in 2020, just 7% said they would halt their investments in the upcoming year. What makes a start-up attractive to venture capitalists?