Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

ACT

JANUARY 13, 2023

To achieve this, SMBs had to adopt technology quickly in 2020 to maintain profitability and employee productivity, and we continue to see the ripple effects today. For instance, antivirus software can detect and fix computer viruses, and next-generation firewalls protect against a variety of threats. Remote onboarding.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. Phil Strazzulla, CEO and founder of Select Software Reviews , agrees. Two other areas expected to see continued growth in 2020 and 2021 are podcasts and video.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Showpad

APRIL 9, 2021

In the summer 2020 report, only 10% of those surveyed said that cost savings were their prime motivator. With careful planning, your remote training initiatives can set sales personnel up for a bright future, creating new opportunities for your company. Launch your remote training journey with a professional sales enablement platform.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

Insightly

MAY 28, 2021

Insightly CEO Anthony Smith shares a few must-reads for entrepreneurs in 2020. If you’ve spent a few years marketing to healthcare, for example, you might want to try your hand at marketing to software developers. Advancing your career can sometimes mean shaking up your work environment. January 24, 2020. Read more.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

Freshworks

APRIL 2, 2021

The period from early 2020 has been a challenging time for all sectors, but the travel and hospitality industries have been hit particularly hard. We predict that businesses with robust customer experience (CX) software systems in place will be better placed to successfully survive the next few tumultuous months and years.

Customer Experience 53

Customer Experience Software Software Transportation 53

SmartKarrot

NOVEMBER 23, 2020

With the immense power of remote work it brings to its users, the SaaS industry is going through immense evolution in all its products. The sudden hit of a pandemic to the whole world has only amplified the use of SaaS products giving much power and flexibility to the remote workforce. in the next year.

Telecommunications 10

Telecommunications Customer Experience Digital Transformation CRM 10