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The future of work for IT teams is supporting hybrid workforces

Zendesk

IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders. According to Gartner , in 2021: “The challenge going forward will be funding and rightsizing the appropriate assets to support remote and hybrid workforce models — from individual technologies to real estate.”

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System review: CogniClick for instant, personalised research reports using AI

Red Star Kim

It has the potential to transform client communications, fast-track the generation of research and thought leadership and fuel content management campaigns. Providing automated personalised reports to encourage engagement and quality content to use in communications campaigns. Another valuable AI-powered tool for the MarTech armoury.

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Soft skills revisited – with a leadership perspective

Red Star Kim

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

Competitor strategies had to be inferred from the wide range of publicly-communicated content. However, the business rebranded its £13 billion digital communications arm (30 global agency brands) in Spring 2022 from Interactive to Song. This enables early action to position your firm appropriately.

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A New Age of Hybrid Leadership

Speaker: Renee Thomas and Alexis Barone, Wrike Team

There are many myths surrounding the idea of remote work: it will cause laziness, procrastination, ineffective communication, lack of motivation, and employee burnout. Companies can no longer deny the fact that employees can in fact be productive, motivated, and proactive, all while working remotely. And much more!

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The New Era of Hybrid Working – Dealbreaker & Gamechanger

MDI Training

Exchange, communication and creative joint processes, of course with a focus on work, should be planned and designed together. I hear time and again, especially from managers, that this new set-up means a lot of extra work. I wish you every success for the leap into the age of hybrid work! Virtual Leadership. Explore now!

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Employee experience journey mapping: A step-by-step guide

Zendesk

million in April 2021. to 1 in 2021 and 2.6 This insight leads you to ask all managers to take their agents out to lunch or coffee once per month to increase comfort with communication. Multichannel communication is more convenient for employees. Bureau of Labor Statistics. That’s up from 5.7 That’s down from 2.1