Red Star Kim

JUNE 7, 2023

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Red Star Kim

JUNE 27, 2023

25% No budget for research/external agencies 19% Lack of resources in marketing/BD 19% Lack of fee-earner buy-in/engagement 13% Perception of marketing/BD 6% Insufficient data and information 6% Everyone prefers to do their own thing 6% Fee-earners won’t work together/stick at things 6% Other (Fee-earners take control of the process and don’t always (..)

Leadership 130

Leadership Management Stakeholders Communication 130

Planview

AUGUST 16, 2022

The journey towards becoming a connected services organization is a continuum that captures and tracks progression from traditional, focused on generating profit as a singular business unit (weakest link), to a connected business unit operating as a strategic enabler for the organization (unbreakable link). Greater Profitability.

Organization 52

Organization Digital Transformation Profitability Customer Experience 52

SalesPop

APRIL 9, 2021

Digital transformation is definitely accelerating across industries, according to Mulesoft Research’s 2021 Connectivity Benchmark Report. Of these, 77 percent say that failure to transform will impact revenue. Of these, 77 percent say that failure to transform will impact revenue. Adding In Value.

Account Management 97

Account Management Management Digital Transformation Banking 97

QYMATIX

AUGUST 31, 2021

bvik), almost all decision-makers (95%) are open to both new technologies and their organization’s digital transformation, even after the crisis. Can you sell more and more efficiently with the help of AI software? And they do so in terms of revenue generation, profits and market valuation. Are you too?

Artificial Intelligence 40

Artificial Intelligence B2B Interpersonal Skills Sales 40

SuperOffice

FEBRUARY 21, 2022

With the rise of CRM solutions, a quality system can work wonders for business profitability. CRM software is the most used CX tool. In 2020, the average share of customer interactions that were digital made up 58%, compared to 36% in 2019. And this forecast isn’t behind reality. The need for AI-enhanced CRM solutions.

CRM 84

CRM Customer Experience Prioritization Decision-making 84

SmartKarrot

DECEMBER 22, 2021

As digital transformation accelerated in 2020-2021, companies have invested heavily in their customer success (CS) teams. Perception is that CS is bating for the customer, with their interests and needs in mind – not necessarily putting business profitability first. Recommendations for CS and Product Management in 2022.

Customer Success 19

Customer Success Digital Transformation Investors Leadership 19