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40 tips for remote work

Insightly

For most of us, remote work has lasted over a year now. Many of us are facing a future where remote work is here for a long while. According to Gartner , “a hybrid flexible workforce will be the future of the work, with both remote and on-site options as part of the same solution to optimize employers’ workforce needs.”.

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Here's What Sales Leaders Should Prioritize in 2021 According to a Sandler Expert

Hubspot Sales

Our team sat down with Suzie Andrews , President and CEO of Stark and Associates Sandler Training to learn more about how sales leaders need to prepare for success in 2021 and beyond. Andrews and her team work with company Presidents, CEOs, and sales executives who are frustrated with stalled revenue, and lack of company growth.

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How Sales Enablement Can Drive Revenue Growth in 2021 According to Crayon's Director of Sales

Hubspot Sales

According to recent HubSpot research, 65% of sales leaders who outperformed revenue targets in 2020 reported having a dedicated person or team working on sales enablement efforts instead of making it an initiative someone works on off the side of their desk. Prioritize sales enablement at each level of the organization.

Sales 129
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The most important customer service skills for 2021

Zendesk

Working across channels. Remote work skills. “In 2021, we will see customers expecting companies to continue to be more empathic and flexible than they’ve been in the past.” But in a remote-first world, they don’t always have the option to walk over to a teammate’s desk. Remote work skills.

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7 sales prospecting techniques you need to succeed in 2021

Zendesk

And more than half of customers want to do business with companies that are socially responsible, prioritize inclusion in their workforce, and have empathetic support agents. 7 sales prospecting techniques (and how they’ve evolved in 2021). Successful prospecting in 2021 requires large amounts of customer data.

Sales 104
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20 team-building activities to get remote teams through 2021

Zendesk

When the COVID-19 pandemic hit, companies were forced to adapt by starting a remote-work experiment. But for some, this new way of working is here to stay. PwC’s Remote Work Survey found that 83 percent of businesses think working remotely has been successful for their organizations.

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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”. The options for fixes covers a variety of areas such as upskilling, leadership communication, consistency and commitment, culture, respect, prioritization and organizational structure.