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Good-enough service isn’t good enough: 3 strategies to remain competitive

Zendesk

The service landscape may be stark, but we can’t stop making CX a priority and investing in areas where the impact can influence business growth. They’re drawn from the 2022 CX Accelerator report , which includes insights from nearly 5,000 customer service decision-makers around the world. Assess where you’re at.

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The Age of Nearbound Intelligence

Hubspot Sales

Ebsta and Pavilion recently shared in their 2023 B2B Sales Benchmark Report that: Win rates decreased by 15% in 2022 Average deal values dropped by 32% The length of sales cycles increased on average by 32% And that’s not all. RepVue reports that, over the last 12 months, the number of AEs who reported hitting their goals dropped to 39.5%.

CRM 81
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White Space Analysis: A Complete Guide

Arpedio

JANUARY 26, 2022. January 26, 2022. Thus, White Space Analysis leverages your sales data to uncover opportunities for growth. Therefore, it makes a whole lot of sense to look into your existing client portfolio and map out where potential White Space is for upselling and cross-selling. Back to blog. We’ll clarify below.

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White Space Analysis: A Complete Guide

Arpedio

JANUARY 26, 2022. January 26, 2022. Thus, White Space Analysis leverages your sales data to uncover opportunities for growth. Therefore, it makes a whole lot of sense to look into your existing client portfolio and map out where potential White Space is for upselling and cross-selling. Back to blog. We’ll clarify below.

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Agile Release Planning Best Practices for 2022

SmartKarrot

Following these will help make your product successful in 2022 and beyond. When you have a clear product vision in mind, your vision, goals, and expectations initially, you can make the entire process seamless. Prioritizing the features can be done based on the product vision and the inputs received from the stakeholders.

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CRM in 2022: Key to Customer-Centricity in Business

SuperOffice

The beginning of the year is traditionally associated with making plans, forecasting new trends and setting up goals. Here are my thoughts of what CRM industry is going to be all about in 2022. Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity. The reason?

CRM 84
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Best monday.com Alternative in 2022 | Insightly

Insightly

What is the best monday.com alternative in 2022? If you’re looking for the perfect platform for your business in 2022, there’s no shortage of solutions. The best part is that, since Insightly is built with small- and mid-sized businesses in mind, the extra productivity you gain isn’t cost-prohibitive.

CRM 52