Zendesk

SEPTEMBER 6, 2022

The service landscape may be stark, but we can’t stop making CX a priority and investing in areas where the impact can influence business growth. They’re drawn from the 2022 CX Accelerator report , which includes insights from nearly 5,000 customer service decision-makers around the world. Assess where you’re at.

Decision-making 98

Decision-making Prioritization Business Growth Organization 98

Hubspot Sales

NOVEMBER 16, 2023

Ebsta and Pavilion recently shared in their 2023 B2B Sales Benchmark Report that: Win rates decreased by 15% in 2022 Average deal values dropped by 32% The length of sales cycles increased on average by 32% And that’s not all. Once they get the nearbound intelligence they need, they make the ask to the partner to introduce them to the buyer.

CRM 78

CRM B2B Decision-making Business Growth 78

PandaDoc

DECEMBER 19, 2022

In many cases, just initiating the first contact doesn’t deliver any business growth. You’ll also find a roster of valuable prospecting techniques and an in-depth look into what makes for a good prospective customer. And poorly managed prospecting lists will result in seller fatigue. B2B sales prospecting in a nutshell.

B2B 98

B2B Sales Decision-making Publishing 98

Insightly

JANUARY 10, 2024

The first guest is Lindsay Cordell, helps businesses make go-to-market simple as an industry analyst and founding partner at GTM Partners. Chip’s second guest is Jay Baer, a business growth and customer experience strategist and researcher, and author. people; in 2022, it was 7.1. In 2021, it was 6.8

Finance 52

Finance CRM Acquisition Decision-making 52

Zendesk

JULY 13, 2022

— Morning Brew (@MorningBrew) July 5, 2022. Employee experience is important because your employees are the ones doing the work: They develop products and services, build customer relationships, solve business challenges, and support your back-office operations. — Nate Brown (@CustomerIsFirst) June 21, 2022.

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

ACT

MAY 16, 2023

The year 2022 was among the warmest years on record since 1880, with temperatures reaching an average of 0.86°C Human civilization’s continuous pursuit of growth. And it’s for this reason that you need to start thinking of sustainability, especially as a small business owner pursuing business growth.

Small Business 52

Small Business Supply Chain Energy and Utilities Manufacturing 52

Arpedio

JANUARY 26, 2022

JANUARY 26, 2022. January 26, 2022. Thus, White Space Analysis leverages your sales data to uncover opportunities for growth. Therefore, it makes a whole lot of sense to look into your existing client portfolio and map out where potential White Space is for upselling and cross-selling. Back to blog.

Account Management 52

Account Management B2B Key Account Management Co-Creation 52

Arpedio

JANUARY 26, 2022

JANUARY 26, 2022. January 26, 2022. Thus, White Space Analysis leverages your sales data to uncover opportunities for growth. Therefore, it makes a whole lot of sense to look into your existing client portfolio and map out where potential White Space is for upselling and cross-selling. Back to blog.

Account Management 52

Account Management B2B Key Account Management Co-Creation 52

SmartKarrot

FEBRUARY 16, 2022

The world of SaaS has simplified software creation and distribution making access easier than before. Knowing these trends will help you gain a competitive advantage and stay ahead of the pack in your business decisions. Top 30 SaaS Influencers You Need to Follow in 2022. Aaron Levie. Alexander Theuma. contact-form-7].

Co-Creation 10

Co-Creation Investors Computers and Electronics Finance 10

SmartKarrot

JANUARY 21, 2022

Following these will help make your product successful in 2022 and beyond. When you have a clear product vision in mind, your vision, goals, and expectations initially, you can make the entire process seamless. Agile release plans can have a transformative effect on your product release and business growth perspective.

Stakeholders 10

Stakeholders Facilitation Customer Success Software 10

Apptivo

APRIL 27, 2022

An ERP system brings together business processes of an enterprise, which makes it possible to improve performance and enhance project management abilities which, in turn, helps plan, budget, predict and report the organization’s processes and financial status. Some companies want a hybrid model to meet their business requirements.

Supply Chain 98

Supply Chain Procurement Manufacturing Logistics 98

Chally

DECEMBER 8, 2022

Focusing on increasing employee engagement can solve many workforce problems that businesses of all sizes struggle with, like a high absenteeism rate and low employee retention. Employee Engagement Trends in 2022: 32% of workers are actively engaged, and 17% are disengaged, based on Gallup research.

Innovation 52

Innovation Leadership Profitability Communication 52

SmartKarrot

DECEMBER 20, 2023

Our discussion revolves around the dynamic changes witnessed within Chili Piper and the broader industry, focusing on strategies that can impact businesses positively and elevate customer relationships. Hyper-Focus on NRR in the Face of Market Consolidation The latter half of 2022 has been marked by market volatility and consolidation.

Customer Success 10

Customer Success Innovation Decision-making Onboarding 10

SmartKarrot

DECEMBER 20, 2023

Our discussion revolves around the dynamic changes witnessed within Chili Piper and the broader industry, focusing on strategies that can impact businesses positively and elevate customer relationships. Hyper-Focus on NRR in the Face of Market Consolidation The latter half of 2022 has been marked by market volatility and consolidation.

Customer Success 10

Customer Success Innovation Decision-making Onboarding 10

SmartKarrot

FEBRUARY 18, 2022

If you have ever faced frustration over any activity due to indecisiveness, you are facing decision fatigue. Decision intelligence is a crucial topic that deals with choosing between alternatives. There is high unpredictability of business outcomes in today’s age. Therefore, it is time to evolve in decision-making processes.

Supply Chain 10

Supply Chain Decision-making Banking Healthcare 10

SmartKarrot

FEBRUARY 28, 2022

Make sure that the podcast is aligned with your brand. Based on the feedback, you can decide if you want to make it clever, informative, experimental, casual, conversational, energetic, educational, innovative, or something else. So make sure that you give special attention to the audio quality. Create a Style Guide.

B2B 10

B2B Decision-making Advertising Stakeholders 10

SmartKarrot

OCTOBER 28, 2021

Now that we are venturing into 2022, offering a cloud solution to your customers with a subscription model is no longer innovative and neither an out-of-the-box idea. Make it a point that you commit to all of your positioning strategies based on pure data and not guesses. Have a Data-driven Mindset. Like what you are reading?

Decision-making 10

Decision-making Media Innovation Marketing 10

Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. Business growth consultant, Chris Merrington , shares some golden nuggets of advice about how agencies can be more commercially savvy. He’s also the author of the brilliant book, ‘Why do smart people make such stupid mistakes?’

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Account Management Skills

OCTOBER 19, 2021

I’ve invited business and performance coach Osmaan Sharif , to talk to us about how understanding your own unique superpower can help you enjoy what you do at work, get the best results, and embrace your unique talents. And ultimately, this makes your business and your career much more satisfying.

Account Management 40

Account Management Decision-making Management Innovation 40

SmartKarrot

AUGUST 11, 2022

Here are a few automation tools that are creating a lot of buzz in 2022 and helping businesses of all sizes automate processes easily across applications: Zapier for workflows Hootsuite for social media Grammarly for editing content Google Ads for marketing Calendly for scheduling appointments. Create a Sales Funnel to Optimize Sales.

Media 10

Media Decision-making Customer Success Digital Transformation 10