SalesGlobe

OCTOBER 20, 2022

54% of companies reported they increased hybrid roles headcount over the past 12 months, with hiring for this role remaining strong as we head into 2023. Account acquisition through outbound calling and prospecting is a priority over account management and inbound response to marketing campaigns. Contact Us.

Retail 40

Retail Sales Innovation B2C 40

Zendesk

FEBRUARY 8, 2023

We are delighted and honored to learn that we’re ranked #1 across three categories in G2’s 2023 Best Software Awards : #1 Best Software Product #1 Best Customer Service Product #1 Product for Mid-Market Pop the champagne! At Zendesk, we love to celebrate successes, but we know that we succeed only when our customers succeed.

Artificial Intelligence 52

Artificial Intelligence Acquisition Software Software 52

Zendesk

OCTOBER 20, 2023

The plan gives your business a blueprint to achieve your customer service goals. It also empowers customer service reps with the information they need to provide an exceptional customer experience (CX). Simply put, a customer service plan serves as a roadmap for streamlining and strengthening customer support.

B2C 52

B2C Customer Experience B2B Software 52

Planview

JANUARY 22, 2024

As we welcome the new year, we asked our team of product innovation experts and thought leaders to identify trends they’re seeing across the industry and within our customer implementations. Trend #1: Greater Financial Scrutiny on New Product Development Balanced Against Innovation Opportunity While the U.S.

Innovation 69

Innovation Management Supply Chain Digital Transformation 69

Planview

APRIL 6, 2023

Last month, Planview released the inaugural 2023 Project to Product State of the Industry Report , and it is well worth the read. At AWS, I assisted customers in their goals of moving out of data centers to realize the business agility benefits of modernized infrastructure. I saw customers experience outstanding success.

Software 52

Software Software Decision-making Digitalization 52

Agile CRM

DECEMBER 12, 2022

The evolution of helpdesk software can be traced back to the early days of computing when customer service and technical support teams relied on basic tools like email and phone to communicate with customers and resolve their issues. The best customer experiences are produced using help desk software Support.cc.

Software 52

Software Software Customer Experience Prioritization 52

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach. Customer-Centric Approach: This principle is inherently customer-centric.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52