ACT

APRIL 13, 2023

In 2023, that means keeping an eye on important new trends like artificial intelligence , video marketing, automation , and more. Read on to see some of the biggest trends you can’t ignore that show where marketing is headed in 2023. Artificial intelligence In 2022, AI went mainstream with ChatGPT and Dall.E

Marketing 52

Marketing Artificial Intelligence Advertising Digitalization 52

ACT

JANUARY 13, 2023

It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to implement in 2023 to be more efficient and productive than ever before. What new SMB trends will be popular in 2023? Artificial Intelligence . Automation.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Zendesk

APRIL 3, 2023

Yet many retailers are willing to risk customer experience when under pressure to deliver profits. Under relentless earnings pressure, companies will often resort to exorbitant fees, cutting product quality, and reducing customer service to save a dime. 10 effective strategies to improve retail customer engagement 1.

Retail 98

Retail eCommerce Digitalization Artificial Intelligence 98

Zendesk

OCTOBER 9, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Like Spider-Man uses his spidey senses for good, businesses can use AI to improve their customer experience.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Zendesk

FEBRUARY 8, 2023

We are delighted and honored to learn that we’re ranked #1 across three categories in G2’s 2023 Best Software Awards : #1 Best Software Product #1 Best Customer Service Product #1 Product for Mid-Market Pop the champagne! At Zendesk, we love to celebrate successes, but we know that we succeed only when our customers succeed.

Artificial Intelligence 52

Artificial Intelligence Acquisition Software Software 52

Hubspot Sales

AUGUST 30, 2023

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. AI makes customer data more vulnerable. Let’s jump to the nitty-gritty.

Decision-making 92

Decision-making Sales Profitability Artificial Intelligence 92

Hubspot Sales

MAY 15, 2020

By empowering customers to become partners in the product creation process, brands strengthen the user experience, which increases customer satisfaction and loyalty and leads to higher profits. Customer experiences improve thanks to better CRM integration. Voice search is growing in popularity.

eCommerce 145

eCommerce Supply Chain Retail Artificial Intelligence 145