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Measure What Matters: Examples of University KPIs and Performance Measures

Envisio

We love talking about SMART goals and Key Performance Indicators (KPIs) , and public sector organizations that measure what matters. Tracking key organizational metrics enables universities to make data-driven decisions, ultimately delivering more efficient and effective services. But what do universities measure?

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Gap Analysis Explained: What is a Gap Analysis + Why Your Strategic Plan Needs One

OnStrategyHQ

A gap analysis examines the key gaps in your organization’s current state – like capability , resources , or talent – that you need to overcome to achieve your desired future state. When to Use a Gap Analysis A gap analysis is best used when organizations seek to: Develop a strategy to achieve a vision of success.

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3 Library Strategic Plans, and the Lessons They Teach Us

Envisio

We love libraries and the people that make them work. Of course, the issue of public sector organizations receiving adequate funding remains a complex topic. They are implementing software that will make access library services, and reserving and checking out materials much easier to do.

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Why your CRM configuration is vital

Insightly

CRM configuration is an essential step in the process of implementing a customer relationship management (CRM) system for businesses. CRM systems serve as a critical tool for managing interactions and relationships with customers, helping businesses to maintain, grow, and improve their offerings.

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Why your CRM configuration is vital

Insightly

CRM configuration is an essential step in the process of implementing a customer relationship management (CRM) system for businesses. CRM systems serve as a critical tool for managing interactions and relationships with customers, helping businesses to maintain, grow, and improve their offerings.

CRM 52
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Why Every SaaS Company Should Invest in Customer Success

SmartKarrot

It has a huge market size of USD 158 Billions in 2020 and is expected to grow to USD 307 Billions by 2026. So what makes it so fascinating? Hence, there is no such thing as post sales in customer success organizations. And product management must consider these inputs for charting their roadmap.

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Strategy in Action: 5 Successful Public Sector Performance Outcomes (Fall Edition)

Envisio

At Envisio, we’re all about the buzz around strategic plans in the public sector and the rockstar leaders who make them happen. Highlighting the specific reasons for these delays, such as issues with contracting, staffing transitions, and supply chain disruptions, showcases the complexity of managing community initiatives.