SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

APRIL 6, 2021

If you are a customer success leader who’s being forced to use a sales tool that wasn’t built for you in the first place, we get you. how to sell your customer success tool to them. how to sell your customer success tool to them. The Impact of selling a customer success software to the C-suite.

Customer Success 18

Customer Success Software Software Decision-making 18

SmartKarrot

OCTOBER 12, 2022

It may appear that this only applies to B2C companies that conduct direct sales to customers. However, it also applies to B2B businesses. In the B2B world, the customer experience is crucial for businesses to differentiate themselves in a crowded market. You can foster a customer-centric culture by doing this.

B2B 10

B2B Onboarding Customer Success B2C 10

SmartKarrot

OCTOBER 13, 2022

The primary objective of a CSM (Customer Success Manager) is to promote and demonstrate value to its clients continuously. However, many companies have different strategies and approaches when it comes to who should own/lead account expansion and how involved CSMs should be. Customer Success. contact-form-7].

Account Management 10

Account Management Customer Success Management Negotiation 10

ProlifIQ

JANUARY 27, 2022

One great way to get in the door for a new opportunity is to know your customer’s buying process inside and out. B2B customers have unique timelines and processes for when and what they buy. A white space chart helps you match those potential B2B buyers with your full line of products and services.

Account Planning 52

Account Planning Stakeholders B2B Key Account Management 52

ProlifIQ

JUNE 21, 2023

Strategic Account Management in B2B Welcome to our comprehensive guide on strategic account management. Whether you’re an experienced strategic account manager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

NOVEMBER 29, 2022

Large Account Management Process (LAMP) is intended for B2B organizations of all sizes. While the word large in its name may throw a lot of people off guard, it does not talk about the size of the accounts as much as it does about their importance. Benefits that you can derive from LAMP: Large Account Management Process.

Management 19

Management Account Management Key Account Management Profitability 19

SmartKarrot

FEBRUARY 26, 2021

What are some characteristics of the ideal customer profile ? Start with founding date, revenue, funding, employee count, account growth, etc. Customer success software for example can be highly powerful. A competitive analysis is useful to make a better mark and also understand how satisfied your customers are.

Value Proposition 10

Value Proposition Acquisition Media Suppliers 10

SmartKarrot

OCTOBER 14, 2022

By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. . Chief sales officers (CSOs) frequently increase the resources they devote to their biggest accounts to accelerate key account growth. But is that all?

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

OCTOBER 11, 2022

By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. . Chief sales officers (CSOs) frequently increase the resources they devote to their biggest accounts to accelerate key account growth. But is that all?

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

OCTOBER 17, 2022

This research often involves upselling opportunities , growth spectrums, and demand forecasts. Account mining can help your business identify, recognize and expedite potential areas of account growth, future account projections, and much more. The post What Is Account Mining?

Account Strategy 10

Account Strategy Account Management Digital Transformation Profitability 10

Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. So that’s little about us and about Kapta.

Account Management 98

Account Management Management Account Planning Co-Creation 98