Account Growth Facilitation Management Stakeholders 
SmartKarrot
OCTOBER 3, 2023
Customer Success Managers are at the heart of retaining and growing customer accounts. Yet, despite its importance, Customer Success Management often lacks the structure and standardization found in other roles like sales and marketing. They help clients get value from the product or service.
ProlifIQ
AUGUST 17, 2023
Building strong relationships through personalized interactions, proactive customer support, and attentive account management fosters loyalty, reducing the risk of churn and increasing the likelihood of expansion. Account planning will lead to new opportunities and eventually account growth.
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SmartKarrot
APRIL 11, 2023
Apply here: [link] Role: Customer Success Manager Location: Ottawa, ON, Canada (Hybrid) Organization: Noibu As a Customer Success Manager, you’ll be proactive client engagement to encourage platform uptake and usage. Working together with Red Shelf Account Professionals will help you escalate and fix problems.
SmartKarrot
OCTOBER 12, 2022
Provide primary point of contact support for bank channel relationship managers. Develop strategic relationships with key stakeholders to understand their goals and success roadmap. Identify cross organizational opportunities for account growth (expansion and new accounts). Lead and facilitate client meetings.
SmartKarrot
APRIL 11, 2023
Apply here: [link] Role: Customer Success Manager Location: Ottawa, ON, Canada (Hybrid) Organization: Noibu As a Customer Success Manager, you’ll be proactive client engagement to encourage platform uptake and usage. Working together with Red Shelf Account Professionals will help you escalate and fix problems.
SmartKarrot
JANUARY 27, 2022
Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Build and nurture relationships with key stakeholders to ensure alignment.
SmartKarrot
FEBRUARY 17, 2022
Manage the end-to-end software implementations with clients, post-sales. Work alongside Sales and Product to facilitate discovery calls with strategic partners and clients. Focus on driving product adoption, creating a positive customer experience, and account growth. Manage churn risk and identify upsell opportunities.
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