Account Growth Facilitation Meetings Onboarding 
SmartKarrot
APRIL 11, 2023
Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. Conduct quarterly or monthly ROI meetings with clients. Hold training and onboarding sessions for customers.
SmartKarrot
OCTOBER 12, 2022
Align both internal and external resources to ensure clients meet & exceed project expectations. Regularly review overall program status with clients, usually in the form of client calls, web presentations or onsite meetings (as necessary). Consult with clients on product features, functionality and onboarding best practices.
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SmartKarrot
APRIL 11, 2023
Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. Conduct quarterly or monthly ROI meetings with clients. Hold training and onboarding sessions for customers.
SmartKarrot
MARCH 24, 2022
Maintain a balanced proactive/reactive relationship with your assigned accounts. Expand Impact.com’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority.
SmartKarrot
JANUARY 27, 2022
Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Identify opportunities for account growth within your managed accounts.
SmartKarrot
OCTOBER 26, 2021
Role: Vice President, Customer Success Location: McLean, VA, US Organization: insightsoftware As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.
SmartKarrot
MARCH 15, 2021
Role: Director of Customer Success Location: Lancaster, PA, US Organization: Benefix As a Director of Customer Success, you will build and manage all facets of the new customer onboarding and implementation schedule. Facilitate new customer account creation and signups (hundreds >> thousands of individuals).
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