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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Delegates were from legal and accountancy firms in the UK, Channel Islands, Germany and United Arab Emirates. Includes IPOs, acquisitions, grants, accelerators and news.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

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Webinar: Driving Breakthrough Growth Within the Customer Base

SOAR Performance Group

As we move through 2023, there are many forces making new customer acquisition a challenge: Frozen budgets More decision makers involved Higher scrutiny of new investments and suppliers As […] The post Webinar: Driving Breakthrough Growth Within the Customer Base appeared first on SOAR Performance Group.

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Why you should align marketing and customer success teams

Insightly

At this point, the account moves to a dedicated account or customer success manager. It is in marketers’ best interest to build relationships with customer success managers. Customer success managers can answer qualitative questions about customers to enhance your data. Create a stronger customer profile.

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Internal Team Effectiveness

Brightbridge Consulting

Critical Success Factors for Key Account Management. A Webinar Led by Alistair Taylor – Managing Partner at Brightbridge, with Diana Woodburn, Chairperson of the Association for Key Account Management. Team quality, often sits above superior products or lower acquisition prices.

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Bigtincan Takes Aim at Revenue Enablement with AsdeqLabs Acquisition

SBI

Bigtincan Takes Aim at Revenue Enablement with AsdeqLabs Acquisition. The acquisition of AsdeqLabs expands Bigtincan’s capabilities in sales enablement as well as the growing field of revenue enablement across the enterprise. It’s an honor to have this vision shared through the wider industry via this acquisition.”.

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What’s Your Strategy for Sales Talent Development? Part 2

Mike Kunkle

Sales onboarding for new sales reps and new or promoted sales managers. Ongoing competency development for sales and sales management. Management and leadership development. Developing general “success skills” or business skills (communication, problem-solving, organization/time management, decision making, etc.).

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