Account Management Customer Success Facilitation Webinar 
Strategic Account Management Association
AUGUST 24, 2021
Over the past 12 months, SAMA has established a knowledgeable point of view based on hundreds of webinars, the SAMA Experts Council and countless interviews with members. From all this, we stress tested long-held views about strategic account management. 4 Facilitative style. 5 General management skills.
SmartKarrot
NOVEMBER 30, 2022
Role: Customer Success Director Location: Edmonton, AB, Canada (Hybrid) Organization: Drivewyze As a Customer Success Director, you will lead, coach, and mentor a high-performing team accountable to manage the deployment of software for the customer fleet organizations. Apply here: [link].
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SmartKarrot
OCTOBER 18, 2021
Role: VP Customer Success Location: Irvine, CA, US (Hybrid) Organization: IntelligenceBank As a VP of Customer Success, you will achieve business targets for upsell, product usage and engagement, retention ARR and churn prevention for the North American region. Assist with the renewal process for the team’s accounts.
SmartKarrot
AUGUST 18, 2020
Role: Customer Success Manager Location: Remote, US Organization: Planview, Inc. In this role, you will have to build strong, trusted and influential relationships with strategic customers. You will have to create annual account plans to document and deliver both customer and Relativity goals for each specific customer.
SmartKarrot
JUNE 25, 2021
Operationalize the business processes to scale the Customer Success organization for significant growth. Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Maximize customer retention metrics.
SmartKarrot
DECEMBER 10, 2020
Role: Director of Customer Success – (Must have experience with HR Tech) Location: London, England, United Kingdom Organization: Expert Executive Recruiters As a Director of Customer Success, you will be responsible for owning EU Enterprise and Mid-Market book of business with targets on net retention (with main KPIs on low churn and upsells).
SmartKarrot
DECEMBER 2, 2020
Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Wonderschool As a Director of Customer Success, you will manage, coach, inspire a talented team of technical Onboarders and customer support/success. Lead and mentor a team of passionate customer champions.
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