Arpedio

SEPTEMBER 22, 2022

How Aggreko gained complete transparency into the health of their accounts. Aggreko is a supplier of temporary power generation equipment and of temperature control equipment using the latest fuels and storage solutions. SOLUTIONS USED Account Planning Relationship Mapping. Nikolaj Lund, Customer Success Manager. +45

Account Planning 52

Account Planning Account Management B2B Suppliers 52

SmartKarrot

SEPTEMBER 16, 2021

Role: Vice President of Customer Success Location: Washington, DC, US Organization: Full Measure Education Inc. As a Vice President of Customer Success, you will develop and oversee the implementation of the product offerings, including onboarding and training for all new and existing customers.

Customer Success 19

Customer Success Cybersecurity Onboarding Suppliers 19

SmartKarrot

OCTOBER 11, 2022

For this reason, you require a key account management process. . CEOs (Chief Executive Officer) and chief sales officers place a high priority on key account programs. By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. .

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

OCTOBER 14, 2022

For this reason, you require a key account management process. . CEOs (Chief Executive Officer) and chief sales officers place a high priority on key account programs. By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. .

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

JUNE 28, 2023

In fact, a survey by Bain & Company shows that a 5% rise in customer retention results in over 25% surge in profits. The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them. This now becomes a challenge.

Key Account Management 10

Key Account Management Account Management CRM Management 10

Farland Group

SEPTEMBER 28, 2022

We wanted to look at how important some accounts are to businesses, and how to create a kind of extraordinary focus on those accounts that really drives long-term value for both companies. In sales, we’ve seen account management—putting senior people on your top customers. So, find those champions.

Co-Creation 52

Co-Creation Marketing Management Suppliers 52

Revegy

JANUARY 21, 2021

Building loyalty, which comes when you deliver Customer Business Improvements, is the goal. Sales Leaders and Account Management must work closely with Customer Success partners to continually develop each customer’s business value. Proving Value with Measurements That Matter.

Supply Chain 52

Supply Chain Account Management Suppliers Acquisition 52

Revegy

MARCH 25, 2020

A ‘satisfied’ customer should only the starting line. Building loyalty, which comes when you deliver Customer Business Improvements, is the goal. Sales Leaders and Account Management must work closely with Customer Success partners to the continual development of business value for each customer.

Supply Chain 49

Supply Chain Account Management Suppliers Publishing 49

KAMCast

JANUARY 7, 2021

With research suggesting that 68% of customers citing ‘perceived indifference’ as their top reason for leaving a supplier - have you lost customers by not remaining close enough to them? IN THIS EPISODE How well have your client relationships faired against the almighty test that was 2020?

Suppliers 52

Suppliers Sales Leadership Leadership Client Relationships 52

PandaDoc

FEBRUARY 8, 2024

If your company wants to increase sales and nurture existing customers, account management software could be the perfect tool to propel you to success. This guide will discuss what account management software can offer you, the main benefits and features to look for, and our assessment of the best solutions on the market.

Account Management 52

Account Management Software Software Management 52

SmartKarrot

FEBRUARY 22, 2023

Apply here: [link] Role: Vice President, Customer Success Location: United States (Remote) Organization: Sprout Social, Inc As a VP of Customer Success you’ll have to ensure that our customers use Sprout Social’s platform to accomplish desired results, you must head up a world-class customer success department.

Customer Success 3

Customer Success Suppliers Stakeholders Onboarding 3

Revegy

JULY 17, 2018

According to SiriusDecisions, a global B2B research firm focused on sales strategy, a critical component of a great account plan is charting the product landscape in the account by listing the closed, active and potential opportunities for each buying center, and then grouping opportunities by product or service categories.

Account Planning 40

Account Planning Suppliers Profitability Decision-making 40

Jermaine Edwards

APRIL 3, 2020

Experienced thinker/strategist* Negotiator* Sponsor* (typically an executive) Legal Data analyser or risk manager* Technical Enforcer Change Manager* Relationship Manager(s) (ideally the one serving the customer unless they’re part of the problem)* Partners/suppliers.

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

SmartKarrot

OCTOBER 13, 2022

The primary objective of a CSM (Customer Success Manager) is to promote and demonstrate value to its clients continuously. However, many companies have different strategies and approaches when it comes to who should own/lead account expansion and how involved CSMs should be. Customer Success.

Account Management 10

Account Management Customer Success Management Negotiation 10

SmartKarrot

OCTOBER 28, 2022

What is Strategic Account Management? This approach is called strategic account management for enterprises (also known as key account management). The Responsibility of Strategic Account Manager. Strategic account management’s primary premise is to start small and expand over time.

Account Management 10

Account Management Management Key Account Management Decision-making 10