SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

Account Management 11

Account Management Key Account Management Management B2B 11

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Mercuri International

JUNE 10, 2020

In terms of investing in specific training topics, the top three topics that respondents viewed as ‘very important’ when taking an overview of all industries were, in order: Value based selling Winning new customers / lead management Sales leadership. Remote selling and remote leadership came in a close 4th and 5th.

Remote Working 98

Remote Working Key Account Management Finance Banking 98

Account Manager Tips

AUGUST 9, 2022

Details at the end of this page ) The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. Planned my negotiation strategy: Know who I'll negotiate with Know my objectives (best case) and bottom line (worst case). Learn more.

Negotiation 130

Negotiation Value Proposition Brainstorming Suppliers 130

Jermaine Edwards

DECEMBER 6, 2023

Sometimes called perspective-taking, this kind of empathy can help in, say, a negotiation or in motivating people. A study at the University of Birmingham found, for example, that managers who are good at perspective-taking were able to move workers to give their best efforts. We’re human and we’re going to mess things up.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

SmartKarrot

MAY 17, 2022

Manage and escalate data inquiries and investigations as needed. Manage day-to-day Customer Success operations to ensure projects are running efficiently and that customers are engaged. Take a leadership role in the completion of special projects to support Strategy and Customer Success.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

Red Star Kim

SEPTEMBER 5, 2023

There are also courses on specific topics such as: Campaigns, Cross-selling, Key Account Management (KAM), M&BD planning, Managing change, Pitching and tendering, Project Management, Strategic thinking and Referrer Management.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

SmartKarrot

OCTOBER 14, 2020

And the most widely known role in customer success is the customer success manager (CSM). But this blog is specifically about an account manager (AM). In any organization, AMs are specifically responsible for the management of sales and relationships with customers. Responsibilities of an Account Manager.

Account Management 10

Account Management Management Negotiation Key Account Management 10